Panera Bread - O'Fallon

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Panera Bread

Panera Bread
3.7 / 5 (4993 reviews)

Menu

The restaurant from O'Fallon offers 387 different dishes and drinks on the menu for an average price of $7.5.

St. Louis Bread Co. in O'Fallon, MO, is a charming American restaurant that boasts an average rating of 3.7 stars. Open from 6:00 AM to 9:00 PM, it’s the perfect spot for breakfast, lunch, or dinner. Whether you're dining with a companion or hosting a larger gathering, be sure to call ahead at (636) 379-0905 to reserve your table. The menu features a delightful array of meals, including delicious organic options. If you're looking for similar dining experiences, consider visiting Smoothie King and QDOBA Mexican Eats as well. If you enjoyed your visit, we would love to hear your thoughts—leave a review!.

Last update: 17.01.2026 from: Cynthia

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★ 3.7 / 5 from 4993 reviews

The dining experience at this restaurant has been a rollercoaster of efficiency—or the lack thereof. While some patrons have enjoyed swift service and delicious offerings, many have expressed frustration over long wait times and incorrect orders. A significant number of customers reported inefficiencies, with staff struggling to manage orders and attend to diners adequately. Complaints regarding cleanliness, such as finding a dirty leaf in a salad, have also arisen. Despite the occasional positive interactions and understanding management, consistent issues suggest a pressing need for improvements in service and operational systems. It’s clear this establishment has room for enhancement.

vmurphy-fern647
01.04.2023

When I first arrived, I anticipated waiting about 30 minutes for my order. I noticed how many people were leaving while I waited. The restaurant was only about a quarter full when I entered, but now it's nearly packed, with people waiting for their orders. The staff seems overwhelmed and is working at a snail's pace. Although they appear to be busy, they're actually quite inefficient. I've seen several customers return to the counter to retrieve items that were missing from their orders. Overall, the experience has been frustratingly incompetent.

tjakubowski-fern1
02.03.2025

I usually avoid writing negative reviews, but I feel compelled to share my experience. Since moving to O'Fallon, I’ve noticed that my food orders often come out wrong, no matter where I go. Tonight, I stopped by Panera Bread for dinner, and when I arrived, there was no one at the counter. I waited about five minutes, watching the staff do everything except take orders. It’s frustrating to see them standing around when all you want is to place an order. Eventually, I managed to order and pick up my food, but once I got home, I found the sandwich was completely wrong. It’s baffling how difficult it seems to read a screen and prepare the correct order.

tjakubowski-fern1
02.03.2025

As I write this, I have been waiting for my order at Panera Bread for about 30 minutes. I’ve seen several customers leave in frustration. When I arrived, the restaurant was only about a quarter full, but now it’s nearly packed with people still waiting for their orders, while the staff prepare food at a painfully slow pace. Although Panera Bread appears fully staffed, the service is extremely inefficient. I’ve also noticed multiple customers returning to the counter to retrieve missing items from their orders. Overall, the experience has been completely disappointing. I expected a better pace considering the menu offerings.

tjakubowski-fern1
02.03.2025

I visited the restaurant because I received some gift cards. Since I wasn't familiar with the place, it made ordering a bit challenging. I had to take a seat and pull up the menu on my phone to figure out what to order. I decided on a cherry cheese Danish ring to go, but I was really disappointed when it turned out to be stale! On the other hand, the sandwiches we ordered were good. The service was decent overall; the young woman at the bakery counter was helpful and friendly.

lillie-larkin
02.03.2025

I visit Panera Bread occasionally and always order the Mac and Cheese to eat in, and I've never had any issues. The staff is friendly and helpful. However, most of the bakery items on the menu tend to sell out by dinner time, which makes sense since they’re freshly made daily. I recommend coming earlier in the day if you want to enjoy the baked goods. There are sometimes small errors with orders, but the staff is always prompt in fixing any problems.

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