39 Steps - Feedback

Atmosphere is great. It is easy to miss the small entrance but once inside it stretches back quite a way, with different nooks for privacy. A great place to mee... read more Atmosphere is great. It is easy to miss the small entrance but once inside it stretches back quite a way, with different nooks for privacy. A great place to meet for a coffee and catch up or for a meal.They also do 'suspended' free coffees for homeless people!

I love the coffee here and the egg and bacon rolls. But every time I order takeaway I have to wait for about 40mins .... just for an egg and bacon roll... I thi... read more I love the coffee here and the egg and bacon rolls. But every time I order takeaway I have to wait for about 40mins .... just for an egg and bacon roll... I think this may be the last time I come here.

Waited for my breakfast for 40 mins. After asking if it was coming and if not I will get my money back it finally came. But it was not the right food. I live ne... read more Waited for my breakfast for 40 mins. After asking if it was coming and if not I will get my money back it finally came. But it was not the right food. I live near by, and I try not to come to this place because it's always disappointing. Should never go there again. Tilly's in the next suburb is more predictable and better.

Stopped for s quick coffee on a very cold holiday Monday morning, the cafe was closed but they were doing coffee through the window. Chick was kind of friendly... read more Stopped for s quick coffee on a very cold holiday Monday morning, the cafe was closed but they were doing coffee through the window. Chick was kind of friendly / looked tired. The coffee was just ok, there's better places in Canberra and not too far from this place.

Nice breakfast and coffee. Had the smashed avo and partner had the egg and bacon roll. Both big servings cooked well and nice strong coffee. read more Nice breakfast and coffee. Had the smashed avo and partner had the egg and bacon roll. Both big servings cooked well and nice strong coffee.

Still getting over the rudeness of the staff member I encountered. I used to frequent this place before the current owners and take guests there for meals. Neve... read more Still getting over the rudeness of the staff member I encountered. I used to frequent this place before the current owners and take guests there for meals. Never again.

Great little cafe hidden in the O’Connor shops. Have been here a few times. Busy often, especially weekends. Staff here are friendly and provide good service. T... read more Great little cafe hidden in the O’Connor shops. Have been here a few times. Busy often, especially weekends. Staff here are friendly and provide good service. There are Gluten Free and Vegetarian options on the menu. Interior is in need of a make over however, walls could do with a paint. Comfortable. Food is good. Will go back again.

Dark, dismal and grubby inside, give that a miss. Limited outside (footpath) tables, and difficult to get a table around lunchtime. Your ‘neighbours’ will be 1... read more Dark, dismal and grubby inside, give that a miss. Limited outside (footpath) tables, and difficult to get a table around lunchtime. Your ‘neighbours’ will be 1 foot away and you can ‘enjoy’ their conversation, if you can hear it over the waaaay too loud screaming excuse for music that they pump out even on to the footpath!?!??. Forget any chance of a quiet relaxing coffee NO chance of that at all, ever! Overpriced, average coffee, served by a disinterested waiter after a 20 minute wait. Won’t waste my money and time there again!

I ordered the calamari with salad for $20. I was shocked at how small the portion was, perhaps I have been in Poland for too long. The meal was average, but def... read more I ordered the calamari with salad for $20. I was shocked at how small the portion was, perhaps I have been in Poland for too long. The meal was average, but definitely not worth the price.

I 've been a regular at 39 Steps since it opened. Fair to say it 's at its lowest ebb currently in all that time. I still drop in for a coffee pretty regularly,... read more I 've been a regular at 39 Steps since it opened. Fair to say it 's at its lowest ebb currently in all that time. I still drop in for a coffee pretty regularly, and I want it to do well because it 's my local, but it needs to lift its game. It doesn 't seem that there 's a manager there at all these days, as no one really seems to be in charge. If someone is in charge, they need to take charge and sort out the problems. The coffee (the most important bit) is hit and miss, depending on who makes it. By way of constructive feedback: Shouldn 't have to wait 10 15 mins for a coffee. At busy times, get your team cranked up and working as a team. You 've got two steamers, so you shouldn 't have a load of coffee shots lined up with people waiting on the one and only person who is doing milk. Coffee should come how it was ordered every time. The young staff are nice enough, but 'highly motivated ' isn 't how I 'd describe the overall operation. It was never 'fine dining ' but it was decent. Now it 's not, and it 'll bomb completely if it isn 't sorted out. C 'mon guys.