Taco Bell - Ocoee

I ordered a single Doritos taco and specifically requested it without tomatoes, but it still came with them. I also had to remind the staff about my Baja Blast... read more I ordered a single Doritos taco and specifically requested it without tomatoes, but it still came with them. I also had to remind the staff about my Baja Blast Freeze and Cinnamon Twists, which took longer than expected to arrive. While I was waiting for my Cinnamon Twists, I overheard one of the ladies in the back say, “I hate customers,” which is disheartening given that these customers are the reason for their income. Additionally, every table that my partner and I tried to sit at was extremely dirty, with food, sauce, and used napkins scattered everywhere. I also waited for about five minutes without being acknowledged by any staff. To make matters worse, a relative of two employees came in, got their food, chatted for a while, and went back without informing anyone that I had been waiting. Overall, while the food was decent aside from the tomatoes on my taco, the customer service was very poor.

Parking: West colonial Dr ocoee fl read more Parking: West colonial Dr ocoee fl

Very disappointed in service and the workers for night crew. Very disrespectful and sit on their phones majority of time. I come here often and they need to get... read more Very disappointed in service and the workers for night crew. Very disrespectful and sit on their phones majority of time. I come here often and they need to get rid of the workers who are blantaly rude. I was in tonight and had a mobile order, waited 25 minutes. Unacceptable. Not to mention the worker that gave me my food was rude to me and j was patient didn’t complain once. I won’t be back.

They frequently forget items, unlike the Taco Bell near Winter. read more They frequently forget items, unlike the Taco Bell near Winter.

This location is one of the worst I've ever encountered. The drive-thru always seems to be malfunctioning, and it appears that no one is ever working, including... read more This location is one of the worst I've ever encountered. The drive-thru always seems to be malfunctioning, and it appears that no one is ever working, including the managers. They don’t accept cash, and the employees are unwilling to communicate with customers, expecting us to navigate everything through a computer screen. It’s hard to believe this is a Taco Bell. Management clearly needs to be replaced because this level of service is unacceptable in today’s world.