Wendy's - Obetz

The food is usually served hot, but there's a lot of inconsistency. The fries are often served only half full, if you're lucky. Additionally, some of the staff... read more The food is usually served hot, but there's a lot of inconsistency. The fries are often served only half full, if you're lucky. Additionally, some of the staff behind the counter aren't very pleasant. While there are a few great workers, the negative experiences seem to outweigh the positive ones.

I had a disappointing experience at this restaurant. They completely messed up my order and wouldn't correct it, insisting that I needed to reach out to custome... read more I had a disappointing experience at this restaurant. They completely messed up my order and wouldn't correct it, insisting that I needed to reach out to customer service for a refund. It seems they struggle with their daily operations—my food took at least five minutes to arrive. Honestly, this is the worst Wendy's I've ever visited.

This Wendy's location has become quite pathetic. We stopped here to pick up a quick meal on our way to a Christmas event. Before we placed our order, we specifi... read more This Wendy's location has become quite pathetic. We stopped here to pick up a quick meal on our way to a Christmas event. Before we placed our order, we specifically asked if they had baked potatoes. The young lady working the counter went back and checked, and she came back and confirmed they did indeed have baked potatoes.At that time, we went ahead and placed our order. We ordered 6 meals. They fairly quickly got the majority of the order together and bagged. Well, that is where it all went wrong. We waited [with 97% of our order left sitting on the counter] for over 30 minutes. Why? Because they DID NOT have any baked potatoes. So, they were making these potatoes in the back in the MICROWAVE. They nuked the potatoes. They nuked them so bad that the potatoes were not even editable. Meanwhile, after they finally managed to get the baked potatoes done and put into our bag, we proceeded to check the order only to find the 97% of the food that was done and bagged sitting on the counter went completely COLD.Every single time, we have been to this particular location in the last 6 months they have consistently done one thing right, and that is, they consistently screw up every single order. After this latest experience and others recently, we will not be returning to this location. Beyond unacceptable.

Team freaked out at the window because I “drove off at the speaker” when I literally was told “sorry for your wait, go ahead and pull around” at said speaker.Su... read more Team freaked out at the window because I “drove off at the speaker” when I literally was told “sorry for your wait, go ahead and pull around” at said speaker.Such an unprofessional team.

I purchased a Double Bacon Classic with mustard, onion, tomato. I received a double, no bacon with mayo, ketchup, onion, tomato, pickles and lettuce. I tried ca... read more I purchased a Double Bacon Classic with mustard, onion, tomato. I received a double, no bacon with mayo, ketchup, onion, tomato, pickles and lettuce. I tried calling in but no one will answer. Food wasn't even hot. I do not recommend this particular Wendy's.