Kfc - Obetz

This location like many others is suffering with staffing, but they are trying their hardest you can tell, the food was miss delivered in the drive thru, and they worked to fix it, but I did have a wait. If you are patient and understanding, visit them, they really care for their customers, but if you are in a hurry and annoyed if mistakes happen then ....

Today I went to KFC for lunch. I and soaked with oil as if it was refried. The shrimp was also soaked with oil along with the fries and the hush puppies just crumbled they were so hard! Called to speak to manager and told him about my expirence and he suggested to bring the food back to get a refund because they will not do a refund over the phone. I advised him that Im already at home and do not wish to come back because I have to work and was very upset because they had me wait for food that was not right! He said there is nothing else he could do then said mam you have a good day and hung up the phone! I will NEVER order from this location again!

I gave this place couple chances but very Disappointment. Sometimes you wait for over 30mins for your food and the still get it wrong or give you someone else's food. Sad thing they are not busy here so they can't used that is Excuse... but Today i finally gave up on this place. Employees inside but drive thru and front door was closed and they were laughing inside so I am done eating somewhere else now.

2nd time we have had a terrible meal from here. Spent 65.00 on a 16 PC tender meal and 2 mashed potato bowls Chicken was grossly over cooked ..(Like jerky) biscuits were so crunchy, not edible.They didn't put the lid tight on a gravy and it spilled all over everything. Didn't get our Fries .I'm done .. they will not ever get anymore of my money.

Tried to order delivery, the order went through and was confirmed by this location. Then the wait time just kept going up, I was getting really frustrated as I was at work and very hungry. Then I got a text saying my order was cancelled, no explanation. Now my refund is gonna take 5 to 7 days to go through. Needless to say I'm pretty mad.