Thai Essence - Nutley
Thai Essence
Description
Thai Essence in Nutley, NJ, is a delightful Thai restaurant with an impressive average rating of 4.4 stars. If you're curious about what makes this place special, come and discover the flavors that have captivated many visitors. Thai Essence welcomes you daily from 12:00 PM to 9:00 PM. To ensure you have a great experience, feel free to call ahead at (973) 542-0128 to check on wait times or reserve a table. For those who prefer dining at home, you can easily order your favorite dishes through Uber Eats or DoorDash. The menu boasts a variety of delicious options, including vegan selections, ensuring that there's something for everyone. Additionally, don't miss out on their amazing coffee! If you're looking for similar dining experiences, consider visiting Kyoto Buffet or Pag's Restaurant. Have you dined at Thai Essence before? We would love to hear your thoughts—leave a review!.
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Stopped in for a pickup order and the server who took my order greeted me immediately and was super friendly. The restaurant was quite large and had a lot of seating. My Thai tea was pretty good but a bit too sweet for my taste. My noodles were good for themost part but I kept finding pieces of what I can only assume are seafood shells. I asked if it was possible to make the noodleswithout seafood and they said yes but it seems like they just picked the seafood out as it still had a strong seafood taste. Iwould have preferred it if they were honest and I would have ordered something different. Not terrible but it could have beenbetter.
We order from here often and the food is always consistently hot and delicious. Prices have gone up since the pandemic but the lunch specials give you a break. Our favorites are the Duck Honey (my toddler now requests this ???? and the crab fried rice.I?ve had better Thai iced tea other places. But the staff are very nice so it?s worth ordering regularly.
If I can give a zero star I would. I usually ordered from here at least 3 to 4 times a week. Today I ordered a whole fried fish and paid $29 for it. I kid you not, it is so small that it is ridiculous. It small as a bottle of water. I called after my orderarrived and asked them the size of the fish. The lady on the phone swore to me that the fish that they sell can feed two people.Unless the two people are little babies, if not that fish can't feed even one adult. They will not do anything to fix theproblem. I will never order them them again. Do not order the whole fish from them.!!!!!!
Stay AWAY!! Will NEVER patron this business again. DISGUSTING CUSTOMER SERVICE. My family and I live in the area, it?s been a long day of hospital visits caring for a loved one and exhausted/ not having even thought about food, I?d remembered how closewe now live to this establishment. The hours state they close at 9:30 I?d called at 9 to simply ASK if they were acceptingorders for anything. The owner answered and it was the RUDEST interaction I?ve ever had at a place in this area. I was hung upon, without even allowing me to ask when/for updated hours. Twice. I called back and tried to calmly explain how rude she was inan effort to reconcile the issue. She got nastier. Never. Ever. Again. You?d think people/BUSINESSES especially would be kinderduring these times. I will be sure to inform my Neighbours, and friends who I KNOW have been previous patrons of this businessto stay far away. I?d drive a half hour for better Thai than go here for the overpriced yet ?convenient? options.
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