Reviews

Overall Total Score
3.8 out of 5
Very good | 3066 reviews

What Aileen Ramirez doesn't like about El Pollo Loco:
We had to come to get food. My brother in law had just passed and we where getting food as family starts to gather. They treated us very well and took care of us. View all feedback. What Joseph Martinez likes about El Pollo Loco:
I've been coming here for plenty of years. The workers have always been nice to me and I've never had an issue at this location. They have always helped me and made sure that my coupons work. Like any other pollo loco, the food is made fast and plenty of options to get. View all feedback.

Reviews from various websites

Menu
2.2 ★ from 8 reviews
Cyril
25.03.2023 - 17:28

I was in there today because I love it. I was eating when a old man I guess the manager started screaming at the workers Saying you need to close this and that...

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Abelardo
25.03.2023 - 17:28

I just spent 40 bucks on dinner here but I might end up just throwing it away. I walked in to place an order and immediately noticed an employee who appeared to...

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Soledad
25.03.2023 - 17:28

I don't know what they did to the food.. But the food was very bland. Chicken not tasty. Beans just blah. It's like they didn't season anything.. My Daughter sa...

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Pearline
25.03.2023 - 17:28

It wasn't very clean inside employees spent a lot of time talking within themselves when they could have been cleaning and wiping what was needed some employees...

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Pearline
25.03.2023 - 17:28

I ordered mailmates. I ordered double chicken tostada salad, and it came without creamy Zilantro Dressing, as advertised on the menu. Somehow I just had to eat...

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Google
4.3 ★ from 1183 reviews
Lucia
12.03.2024 - 15:39

The cashier was unresponsive to my questions and seemed unsure about how to take orders.

Lisa
12.03.2024 - 15:39

This restaurant is always bustling, but the service and food are consistently excellent. I often wish I could leave a tip for the staff, but unfortunately, ther...

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Aileen
12.03.2024 - 15:39

We came here for a meal after my brother-in-law's passing, as family members were starting to gather. The staff treated us exceptionally well and made sure we w...

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Jerry
12.03.2024 - 15:39

It was ok i guess, could have been cleaner

Rosy
12.03.2024 - 15:39

The prices are good, and the place is clean

Int Restaurants
4.3 ★ from 1764 reviews
Joseph
23.09.2023 - 07:00

I've been coming here for plenty of years. The workers have always been nice to me and I've never had an issue at this location. They have always helped me and...

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Mand
23.09.2023 - 07:00

The Rosecrans location offers the freshest, juiciest, and most flavorful El Pollo Chicken. I've tried other locations, but I highly recommend this one.

marcos
23.09.2023 - 07:00

They serve Tinga burritos—who would've guessed? They're nearly as delicious as my wife's! And just to clarify, she doesn't read my posts.

Diana
23.09.2023 - 07:00

The customer service was outstanding. I must say, this is one of the fastest and most respectful restaurants I've ever visited.

Sirved
3.7 ★ from 111 reviews

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