Subway - Northbrook
Subway
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Three strikes against this restaurant: 1) My grandmother visited today with a coupon she received in the mail, but was told that they "don't accept coupons." 2) The staff member at the counter was rude and even tore the coupon from her hand. 3) The food was disappointing. I don't think this location will be around much longer.
I had a wonderful experience on Christmas Eve afternoon. It's clear that the owners take great pride in their restaurant and focus on providing an excellent customer experience.
I was unable to use my coupon for a free cookie, but they ended up giving me three cookies for free instead!
The owner and his staff are incredibly friendly, especially to us older patrons who visit on Thursdays after our time at the Northbrook History Museum.
This Subway does not accept Subway coupons, even though they were delivered to my mailbox only 3 blocks away. Ok fine, I get that it's expensive to run a business. I ordered a BMT, it looked great until I got home to eat it. I noticed the meats were sliced wafer thin, MUCH thinner than when they didn't slice their meats in house, So basically I paid $11 for bread, veggies and barley any meat. Total rip off!
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