PizzaExpress - Northampton

Always liked this place but not so much now. Arrived and seated at our pre-booked table and no -one came near us for 15 minutes and they weren’t exactly busy. T... read more Always liked this place but not so much now. Arrived and seated at our pre-booked table and no -one came near us for 15 minutes and they weren’t exactly busy. Two of the waitresses were having a chat behind the bar, one of them enjoying a drink from a can. Once called over she apologised for the delay! Once we’d ordered, the food arrived quickly and was fine. Our plates were cleared and we were thinking of having a dessert but again no one came near us to offer a dessert menu or more drinks so we gave up and asked for the bill. A pity because the food was good but the staff need training

My friend usually calls ahead to place an order for pickup at this restaurant, but this time he was told to use the app or website instead. He found this unusua... read more My friend usually calls ahead to place an order for pickup at this restaurant, but this time he was told to use the app or website instead. He found this unusual, but complied. We were then notified that our order was ready, so we went to pick it up, which wasn't far from our location. However, we still had to wait for 10 minutes. While waiting, I observed the waitress speaking to the staff in a disrespectful manner, and noticed that the staff seemed unhappy. When we finally got our food and opened the pizza box, my pizza was cold, not even lukewarm – it was completely cold. In contrast, my friend's lasagna was piping hot. It was clear that they had mixed up the timings and my pizza had been left sitting there to get cold. I would have been better off making a simple DIY pizza at home – warming up a tortilla, adding some sauce and herbs. I paid £16.40 for a cold and flavorless pizza that wasn't even topped correctly – I received vegan chicken instead of vegan mince.

What a lovely warm welcome. Firstly we were running late, I called to let pizza express know, not a problem at all. Secondly we only had change for 1 hours park... read more What a lovely warm welcome. Firstly we were running late, I called to let pizza express know, not a problem at all. Secondly we only had change for 1 hours parking, we were sorted out and managed two delicious courses comfortably in the hour. Thirdly, the welcome smiles of all the staff made us feel that nothing was too much. My friend is a coeliac, the waitress was helpful and explained all the pizzas were available on gluten free pizza base, so no special menu, no exclusion! The deserts were delicious, I recommend the lemon roulade. Super service, nice decor once you are past the entrance hall. Don't be put off by the entrance, you don't eat in there. The food is excellent, the staff are friendly and helpful. Enjoy.

After a nightmare shopping experience we needed an escape so chanced our luck in here and was greeted by a friendly Waitress who got us a table, she could see I... read more After a nightmare shopping experience we needed an escape so chanced our luck in here and was greeted by a friendly Waitress who got us a table, she could see I was flustered with two busy toddlers and she was more than brilliant with them, getting crayons and paper and the chefs hats, and chatting to them while I got myself sorted! We ordered off the Bambino menu for the girls and I had a Pollo Forza, the pizza was great and the best PE pizza I’ve had. All the staff were great and attentive and kept my girls amused too, even looking after my eldest while I took my youngest to the loo (more than once!! . MASSIVE THANK YOU to the Northampton PE team.

A large group of x40+ of us descended on Pizza Express Northampton at the weekend for Saturday lunch and the whole team was superb. Food and drinks served so qu... read more A large group of x40+ of us descended on Pizza Express Northampton at the weekend for Saturday lunch and the whole team was superb. Food and drinks served so quickly and efficiently. The back room was perfect for us as a large group and the food delicious. Thank you so much. Highly recommend.