PizzaExpress - Northampton

I was pleasantly surprised by how nice this restaurant was. I have always found Pizza Express to be a bit run down, but this one is quite acceptable. read more I was pleasantly surprised by how nice this restaurant was. I have always found Pizza Express to be a bit run down, but this one is quite acceptable.

My partner and I went to this restaurant last week and took advantage of the early special 2-for-1 offer. It ended up being a bad idea as the meal turned out to... read more My partner and I went to this restaurant last week and took advantage of the early special 2-for-1 offer. It ended up being a bad idea as the meal turned out to be expensive and the food was of poor quality. The restaurant had granite floors.

This pizza express chain restaurant is just average. The restaurant has two levels, but the seating layout is a bit tight compared to other branches I have visi... read more This pizza express chain restaurant is just average. The restaurant has two levels, but the seating layout is a bit tight compared to other branches I have visited. The food and service were satisfactory.

Always liked this place but not so much now. Arrived and seated at our pre-booked table and no -one came near us for 15 minutes and they weren’t exactly busy. T... read more Always liked this place but not so much now. Arrived and seated at our pre-booked table and no -one came near us for 15 minutes and they weren’t exactly busy. Two of the waitresses were having a chat behind the bar, one of them enjoying a drink from a can. Once called over she apologised for the delay! Once we’d ordered, the food arrived quickly and was fine. Our plates were cleared and we were thinking of having a dessert but again no one came near us to offer a dessert menu or more drinks so we gave up and asked for the bill. A pity because the food was good but the staff need training

My friend usually calls ahead to place an order for pickup at this restaurant, but this time he was told to use the app or website instead. He found this unusua... read more My friend usually calls ahead to place an order for pickup at this restaurant, but this time he was told to use the app or website instead. He found this unusual, but complied. We were then notified that our order was ready, so we went to pick it up, which wasn't far from our location. However, we still had to wait for 10 minutes. While waiting, I observed the waitress speaking to the staff in a disrespectful manner, and noticed that the staff seemed unhappy. When we finally got our food and opened the pizza box, my pizza was cold, not even lukewarm – it was completely cold. In contrast, my friend's lasagna was piping hot. It was clear that they had mixed up the timings and my pizza had been left sitting there to get cold. I would have been better off making a simple DIY pizza at home – warming up a tortilla, adding some sauce and herbs. I paid £16.40 for a cold and flavorless pizza that wasn't even topped correctly – I received vegan chicken instead of vegan mince.