Kfc - Northampton
Kfc
Description
Patrons of a local KFC have shared disheartening experiences that paint a dismal picture of service and food quality. Customers report late-night visits yielding cold, greasy chicken and soggy chips, while an agonizing 30-minute drive-thru wait turned chaotic due to faulty equipment. App users faced further frustration, with staff unwilling to assist, culminating in a threat to call police. Instances of raw chicken and incorrect orders only added to the dissatisfaction, alongside neglectful service and inadequate vegan options. With consistent complaints about the food and treatment, many vow never to return, urging potential diners to reconsider their visit.
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VEGAN BURGER!!!! AMAZING!! FINALLY!!! Tastes amazing! We can’t let this go and we need to get it in more places
My wife and I visited this KFC on our way to Heathrow Airport. We could hardly hear the assistant as she muttered through taking our order and she ignored the fact we had taken our own cups to cut down on waste. The KFC have a Half hearted Vegan attempt at catering for vegans. The burger in a WHITE bun is alright and definitely nothing special. My wife left hers and bought chicken. The chips are cooked in animal fat. We will not visit again
They got my order wrong and when I called to let them know, they called me stupid.....Bad service and food
My friend and business partner joined me for a late lunch at KFC (Riverside branch in Northampton). The chicken pieces we were served were very small and dry. I informed the server, but they only replaced them with more dry chicken pieces. The chicken wings were especially dry and lacked flavor. This was by far my worst experience at KFC, and the customer service was equally disappointing. KFC, you need to improve.
Arrived just before lunch-hardly anyone about. 4 youngsters in the car. Ordered 4 kids popcorn chicken meals-all the same nothing complex. Gives us the ice cream and tells me to pull up and someone will bring my food shortly. Gets to 15 minutes later and still no food, try phoning-nobody answers. Don’t really want to go in as 4 kids in the car-reluctantly go in. Woman on the till-ask where food is as been waiting 15 minutes for someone to bring outside. She huffs and says it’s coming. 5 minutes later a boy brings it and can see that I’m annoyed and just says sorry for the wait. I should think so as having to come and collect your own food 20 minutes after ordering in a drive thru is pretty poor. Food was ok but ice cream obviously melted.
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QR-Code for the menu

