Shell - North Jackson

Pizza, Sandwiches, Salads

Shell

★ 2.8 / 5 (80 reviews)

Leonard's Restaurant stands as a popular stop for OTR drivers, thanks to its cleanliness and friendly staff. However, it struggles with significant operational issues. The gas pumps often malfunction, with slow speeds and difficult-to-read screens causing frustration. Additionally, navigating the exit can be hazardous due to obstructing semi-trucks. While the restaurant itself maintains high standards, including immaculate restrooms and top-rated driver showers, customers have reported food shortages and inattentive service. Overall, Leonard's offers a welcoming environment, but persistent logistical challenges detract from the overall experience, leaving room for improvement.

Last update: 17.01.2026 from: Garth

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★ 2.8 / 5 from 80 reviews

Was User at Shell a mag?
As an OTR driver, I highly recommend this place. It is clean with friendly staff. The driver showers are top-notch, receiving a solid 10 in my book. They have exceeded expectations - with showers that are larger than most pilot shower rooms, plenty of hot water that doesn't fluctuate between hot and cold, and a huge rain shower head. This is a great spot to stop for the night or do a 34-hour reset. View all feedback.

What User dislikes about Shell:
The gas pumps are consistently out of order. The system for the pumps has supposedly been upgraded, but it feels like it's still stuck in the 1990s. The speeds are slow, the screen is hard to see, and there is a significant delay after entering payment that can result in entering incorrect codes. Then, everything has to be restarted! The amount received is sufficient, but making a left turn out of the station can be... View all feedback.

Izzatilla

25.12.2023

★ ★ ★ ★ ★

Prior to arriving, I called ahead and even inquired about getting a shower at this restaurant. I was assured that it would be available. However, upon completing my visit, I was informed that the shower was not ready or accessible.

major

25.12.2023

★ ★ ★ ★ ★

Convenient for travelers, affordable gas prices, delicious food, well-maintained facilities, and welcoming staff.

Amber

25.12.2023

★ ★ ★ ★ ★

I always make a point to stop at this restaurant as my halfway point between Ohio and Pennsylvania. The place is always extremely clean, with restrooms that are spotlessly clean like a hospital. The employees are friendly and knowledgeable. Most importantly, the restaurant is well-lit and feels safe.

Garth

25.12.2023

★ ★ ★ ★ ★

Clean restrooms and very neat and organized store customer service is good .The food area are normal. Will come back when in location.

gary

25.12.2023

★ ★ ★ ★ ★

Gotta be the cleanest truck stop I’ve ever been to

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