Nelson's - North Down
Nelson's
Description
Dining experiences at this restaurant are notably hit-or-miss, with some patrons praising exceptional service and fresh, locally sourced dishes, while others report significant dissatisfaction. Complaints often center around poor service, long wait times, and subpar food quality. Notable disappointments included dry meat dishes and lackluster desserts, disappointing visitors on special occasions, such as Mother’s Day and birthdays. However, there are also positive remarks regarding attentive staff and pleasant dining atmospheres. Despite its potential, many diners leave feeling let down, suggesting a need for improvement in both service and food consistency to enhance overall guest experiences.
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The service from the staff in nelson's restaurant was excellent and the food was very good both for dinner and breakfast
Good food Service what more can you ask? Produce is all locally sourced, and cooked by excellent Chefs. Staff are more than helpful, in assisting you in choosing your meal, as well as being able to tell one from where the produce source.
Our family meal out for mother’s day ruined (along with many other tables if the level of complaints were anything to go by). The service was very poor and the food when it finally did arrive was nothing to write home about. The length of time between courses and for plates to be cleared was just ridiculous. Our complaints got unreserved apologies but no attempt to improve the situation... to be told the reason for delays was ‘because of the carvery in the ballroom’ is unacceptable. We had booked table service in the main restaurant. The hotel should have had more staff to accommodate this. Most of our table ordered the roast beef main course and when it finally did arrive it looked like dried up cardboard! The mixed berry pavlova was basically cream with a single strawberry on top. Just can’t adequately put into words our disappointment Don’t even want to give a rating of 1 but it will not accept zero.
I am currently enjoying my final meal at Nelson's after a three-week business trip. I must say, the head chef and his team are exceptional cooks! Every evening, I have been treated to amazing food. Despite my picky preferences, they have always accommodated my requests without any issue. The food is delicious and satisfying, and I highly recommend dining here if you are in the area. The staff is incredibly accommodating and attentive. I give it 5 stars and will definitely return if I am ever back in the area. Thank you for a great experience, Nelson's!
We had lunch here on a recent trip to Bangor . We ate in the bar and had great service from a very pleasant young waiter . The sarnies and soup were tasty and the sarnies freshly made . Chocolate cake which we shared was also yummy . The only thing that lets it down a bit is the somewhat tired decor .
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