Wendy's - Normal

#3 - Vegetarian - Normal, #8 - Fast Food - Normal, Delivery Services
Menu
Full menu with pictures, prices and categories.

Wendy's

Wendy's
2.9 / 5 (2148 reviews)

Description

**Restaurant Review: Wendy's at a Crossroads**

This Wendy's location is facing significant service challenges, as customers report ongoing issues with mobile and drive-thru orders. Many describe interactions with staff as rude, culminating in missing items and cold food. The notorious Frosty machine appears to be a frequent point of contention, often reported as out of service. Additionally, inaccuracies in orders and the inconvenience of obtaining refunds add to the frustration. Despite positive experiences at other locations, patrons express a desire for improvement here, emphasizing that it's time for management to address these persistent shortcomings.

Last update: 17.01.2026 from: User

Feedback

★ 2.9 / 5 from 2148 reviews

The food was good, but unfortunately, none of the drinks I wanted were available. The ketchup dispensers were empty, there were no salt packets, and I had to ask for ice because the machine was empty.

Although it was past nine o'clock and the dining room was closed, the food I received was cold and seemed like it had been sitting out for a while. I know it's Wendy's, but I don't think it's unreasonable to expect food that was cooked recently. Desperation can lead to unexpected choices, I suppose. Lesson learned.

The food was decent, but it often arrived cold, as if the burgers were prepared in advance and left sitting for too long without being reheated. The fries were the warmest part of the meal, but even they weren't very hot.

The young men who greeted us were incredibly polite, friendly, and pleasant. We arrived between 6:30 and 7:30 PM and were seated on the outdoor patio.

The fries were good, but I wish they had more creativity; I recommend trying something different instead.

Menu

  • Combos

    Ghost Pepper Ranch Chicken Sandwich Combo
    Ghost Pepper Ranch Chicken Sandwich Combo
    $10.4
  • Wendy's Menu

    Ghost Pepper Ranch Chicken Sandwich
    Ghost Pepper Ranch Chicken Sandwich
    $6.8
  • Breakfast Combos

    Homestyle French Toast Sticks, 6 Pc Combo
    Homestyle French Toast Sticks, 6 Pc Combo
    $6.6
  • Chicken Sandwiches & Nuggets

    Spicy Asiago Ranch Club
    Spicy Asiago Ranch Club
    $6.8

FAQ

You can watch major sports events on a screen / TV right in the restaurant.

The restaurant accepts various credit cards.

More information

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