Mcdonald's - Normal

#4 - Fast Food - Normal, American, French Fries
Menu
Full menu with pictures, prices and categories.

Mcdonald's

Mcdonald's
3.5 / 5 (16059 reviews)

Description

At this restaurant, customer experiences are notably mixed. While some patrons appreciate the budget-friendly prices and family-friendly atmosphere, highlighting the food's overall quality, many others report severe service issues. Complaints range from incorrect orders and rude staff behavior to a lack of accountability from management. Instances of unprofessional conduct and ineffective communication exacerbate frustrations, leaving customers feeling disrespected and ignored. Although the location's convenience is acknowledged, the overwhelming sentiment suggests a significant need for improvement in staff training and management practices to restore its once favorable reputation.

Last update: 17.01.2026 from: Shane

Feedback

★ 3.5 / 5 from 16059 reviews
pcassin-2
28.12.2022

Gotta love when the person at the window throws your change at you! way to go at this location I will be calling corporate and this location can kiss my a

bconn-2
28.12.2022

Good service and always fresh and hot eating. fries crispy as if they were fresh from the fries

bconn-2
15.06.2023

Unless all drunk people from the clubs are there (usually at about 3:00) his great to eat a quick bite. Not McCafè tho

shane-stehr-1
15.06.2023

This restaurant is very budget-friendly and inexpensive. The atmosphere is perfect for children and families, making it a great place to stop and take a break during your journey. I highly recommend making the effort to visit Donald's restaurant.

shane-stehr-1
15.06.2023

The service was great, even though the staff had difficulty with English communication.

FAQ

The restaurant offers the opportunity to experience sports events on a TV / screen.

The restaurant also accepts credit cards from the common providers for payment.

More information

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