Mcdonald's - Normal
Mcdonald's
Menu
The restaurant from Normal offers 125 different dishes and drinks on the menu at an average price of $4.3.
At this restaurant, customer experiences are notably mixed. While some patrons appreciate the budget-friendly prices and family-friendly atmosphere, highlighting the food's overall quality, many others report severe service issues. Complaints range from incorrect orders and rude staff behavior to a lack of accountability from management. Instances of unprofessional conduct and ineffective communication exacerbate frustrations, leaving customers feeling disrespected and ignored. Although the location's convenience is acknowledged, the overwhelming sentiment suggests a significant need for improvement in staff training and management practices to restore its once favorable reputation.
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Was User at Mcdonald's a mag?
I've have not had a bad experience here thank god. But you are going to have to wait long lines most of the time due to it being the only McDonalds open on campus at night and in the morning. You can get lucky and not have to wait in line. Overall the food was good to me : View all feedback.
What User dislikes about Mcdonald's:
I ordered through the drive thru and my sandwich was wrong so I went inside. They made me another sandwich and unfortunately I did not check it before I left because it was still wrong! I got home and realized the problem so I called to complain. Nobody answered the phone and I could not even leave a message View all feedback.
Went to this location 5/9/22 around 2-2:30 placed an order with no onions got onions called and was told to come back for replacement order took my name show up 5/12/22 no name in book and the untrained shift leader was rude and unprofessional and refused to give her name so I couldn’t make an actual complaint against her. This location was the best in Blono now just trash
We placed an order at the drive up window. There was confusion when we pulled up. The person used profanity when she took our card. After we asked for a refund, the person gave us the finger. Terrible workers and should be terminated!!!
I wish i could give zero stars. I have never been more disrespected in my entire life. The worker here told me my order did not process and refused to give me any help with getting my money back or even help get my food. I simply ordered pops for me and my friends and i was screamed at in my face getting told i was stupid. I have a lot of respect for people that work in food service after working in some myself. I have never had to raise my voice at an employee until today. The manger here is the most disrespectful, disgustingly horrible person i have ever come in counter with. This place deserves some new management because other employees i have talked with have been very kind. I have been here plenty of times and this was my worst experience ever at any food establishment. I approached the manger very kindly and i was screamed at right from the start. I have never seen someone disrespect any customers like i was disrespected today.
Full Menu
Sweets & Treats
Chocolatey Pretzel Mcflurry$4.8Mccafe
Minute Maid Tropical Mango Slushie$2.2
Minute Maid Strawberry Watermelon Slushie$2.2Combo Meals
Hot And Spicy Mcchicken Meal$4.4
Spicy Deluxe Crispy Chicken Sandwich Meal$10.1
Deluxe Crispy Chicken Sandwich Meal$10.1
More information
QR-Code for the menu

This restaurant offers
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