Steak 'n Shake - Normal

#7 - Fast Food - Normal, Casual, Chocolate Milkshakes
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Full menu with pictures, prices and categories.

Steak 'n Shake

Steak 'n Shake
4.0 / 5 (1045 reviews)

Description

Steak 'n Shake presents a mixed dining experience that leaves patrons with varying impressions. While many praise the delicious food and affordable menu, frustrations emerge regarding service inconsistencies and the reliance on kiosks for ordering. Some customers report missing items and limited menu options, especially for non-red meat choices, while concerns about the restaurant's dine-in availability linger, with frequent closures. However, standout service from attentive staff and occasional delightful experiences, especially during happy hour, highlight potential for enjoyable visits. Overall, the restaurant remains a solid choice when operational, though improvements in service and accessibility are clearly needed.

Last update: 21.03.2026 from: Shayne

Feedback

★ 4 / 5 from 1045 reviews
dwyman-engineer9510
28.12.2022

Steak and Shake is probably my favorite fast food restaurant, and this is definitely one of the best locations solid, affordable menu, when the dining room is open it's usually a pretty decent dine in experience as well.

dwyman-engineer9510
28.12.2022

I first went through the drive-thru, and the women at the speaker said, "Welcome to McDonald's." I ordered some chili but didn’t receive it. My fries were just tossed into the bag, and my burger was poorly assembled.

shayne-white
28.12.2022

They are racist the place is filthy. Steak n shake is normally good but the Bloomington steak n shake is gross depressing. The quality of staff is the lowest I've ever seen anywhere even compared to McDonald's. I don't eat McDonald's but I would before eating at this joke of a restaurant with a racist manager. Good luck if you eat here, I most certainly never would....

shayne-white
28.12.2022

My favorite meal is chili with French fries and a large Coke. It's a treat!

shayne-white
28.12.2022

Hi this was a vary nice place to go and have some lunch breakfast and dinner I love the help I received from the Margaret and nice clean Good deals prices are reasonable and the man who was making was careful and helpful as well made the food with care and it was some what busy the young man making but made every sandwich with care I tip him a 5 for his kindness and so vary helpful I gave the 5 tip to the manager and told him to to give it to the the young man and told him I was not a regular customer but I'm gonna be and complemented the food was vary good thank u and I will come again super food

FAQ

The place provides you a selection of gluten-free menus.

The place also accepts credit cards from the common providers as a means of payment.

More information

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