Steak 'n Shake - Normal

#7 - Fast Food - Normal, Casual, Chocolate Milkshakes
Menu
Full menu with pictures, prices and categories.

Steak 'n Shake

Steak 'n Shake
4.0 / 5 (1045 reviews)

Description

Steak 'n Shake presents a mixed dining experience that leaves patrons with varying impressions. While many praise the delicious food and affordable menu, frustrations emerge regarding service inconsistencies and the reliance on kiosks for ordering. Some customers report missing items and limited menu options, especially for non-red meat choices, while concerns about the restaurant's dine-in availability linger, with frequent closures. However, standout service from attentive staff and occasional delightful experiences, especially during happy hour, highlight potential for enjoyable visits. Overall, the restaurant remains a solid choice when operational, though improvements in service and accessibility are clearly needed.

Last update: 21.03.2026 from: Schuyler

Feedback

★ 4 / 5 from 1045 reviews
akeem-omosanya-simis
28.12.2022

I enjoyed the meal, but it's important to ensure that they receive everything they've ordered before they leave.

clinton-monahan
28.12.2022

The food was fantastic! However, ordering from a kiosk isn’t the warm, homestyle experience I was hoping for. I never had a chance to speak with a waitress or enjoy the friendly interaction I’ve come to expect when dining out. The kiosk setup is pretty frustrating; it would be great if someone could come in and show everyone how to use it! Unfortunately, this means we won’t be dining at Steak 'n Shake anymore.

lockman-lourdes
28.12.2022

Steak n shake is in the really good, but this seems never open to dine in despite what it says online. I tried two months apart at 4-5 a.m. and they were both locked. the other 1 star reviews also do not inspire much trust.

skling-church3165
28.12.2022

Sometimes they forget part of your order. They're also missing a lot of the menu items they used to have, which isn't their fault if it's a company or supply thing. Just not really any options for those who don't want red meat anymore.

dereck49
28.12.2022

Stopped in for happy hour drinks and got shakes. Cotton candy and Strawberry for the kiddos and we got snickers and Nutella. Also got large coke and some of their tasty French fries mmmmmmm. Great service with a smile. Great location next to quik n ez.

Menu

  • Dipping Sauces

    Frisco Sauce
    Frisco Sauce
    $0.4
  • Steakburger &Amp; Specialty Combos

    3 Pc Chicken Fingers Combo
    3 Pc Chicken Fingers Combo

    Three breaded chicken fingers & choice of dipping sauce

    $11.7
  • Steakburger & Specialty Combos

    Garlic Single Steakburger Combo
    Garlic Single Steakburger Combo

    A single Steakburger topped + American cheese & served on a toasted bun + garlic butter spread & a sprinkle of garlic salt. Served + fries & a drink.

    $9.9
  • Steakburgers & Specialties

    Garlic Single Steakburger
    Garlic Single Steakburger
    $6.9

FAQ

The place provides you a selection of gluten-free menus.

The place also accepts credit cards from the common providers as a means of payment.

More information

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