Reviews - Panera Bread

Sandwiches, Salad, Soup

Reviews summary

The reviews for this restaurant paint a mixed picture, with some customers expressing dissatisfaction with the management and long wait times, while others praise the quality of the food and service. Complaints include rude management, long wait times, high prices, and a chaotic atmosphere. However, positive reviews mention delicious food, friendly staff, and quick service. Overall, it seems that the experience at this restaurant can vary depending on factors such as time of day, location, and individual staff members.

Overall Total Score
3.5 out of 5
Very good | 2336 reviews

Was Monroe Larkin at Panera Bread a mag?

Good food, as always! Even more expensive than I remember. Only real negatives were 1) that on the order kiosk, it said that the soda was sold out, and would not let you choose it, although the soda machine had only one of the flavors from the service. 2) the floor around the beverage area was really sticky, but looked dry, so it wasn't a last thing. View all feedback.

What Shaina Treutel dislikes about Panera Bread:

Management here seems to be extremely rude. I submitted a job application( a job posting was recently put out by them) but when I called to follow up with it, he seemed to be nice when initially answering the phone. Though once I told him I was following up with an application, his tone of voice became really rude and responded by saying We 're busy right now and then hung up in my face. After experiencing that, this... View all feedback.

Reviews from various users

Menu

Last update : 28.12.2022

3.4 ★ from 13 reviews
lgrimes-1
28.12.2022

My rating was earlier higher. because of their lack of sufficient labour force, it takes a lot of time to obtain food. I waited for 20 minutes in the drive through the line. that seems to wait more the normal time. it will be frustrating if they are somewhere else. the actors are in the kind.

tianna50
28.12.2022

The waiting time is annoying, I sat here and had to wait for a doorstep for 50 minutes, got a breach on the door bag of it. they called the load and the manager still said that they wouldn't do it for another 40 minutes. also terrible customer service. they stare at you instead of welcoming you in the invite and asking how they can help you.

pinho-ricardo
28.12.2022

Standard Panera fare. It is typically busier than the other Paneras are but that's likely due to being so close to Walmart. It is clean and is usually quick on service.

myra06
28.12.2022

Had a breakfast sandwich and I've never eaten breakfast at Panera before. It was made fresh and it really was delicious. I also had a blueberry muffin and that too was fresh and tasted great. It was warm and was so soft. My wife had a sandwich like mine minus the sausage. She had a bagel instead a muffin. All in all delicious food. Had to wait a bit, but it was fresh and well made.

smith-damon
28.12.2022

Good food, as always! Also more expensive than I remember. Only real negatives were 1)that on the order kiosk, it said that the soda was sold out, and wouldn't let you choose it, even though the soda machine just had one of the flavors out of service. 2)the floor around the drinks area was really sticky, but looked dry, so it wasn't a recent thing.

Int Restaurants

Last update : 15.06.2023

3.9 ★ from 1393 reviews
kub-deondre
15.06.2023

Had a breakfast sandwich and I've never had breakfast in Panera. It was made fresh and it was really delicious. I also had a blueberry muffin and that was also fresh and delicious. It was warm and so soft. My wife had a sandwich like mine, minus the sausage. She had a bagel instead of a muffin. All in all delicious food. Something had to wait, but it was fresh and well done.

monroe30
15.06.2023

Good food, as always! Even more expensive than I remember. Only real negatives were 1) that on the order kiosk, it said that the soda was sold out, and would not let you choose it, although the soda machine had only one of the flavors from the service. 2) the floor around the beverage area was really sticky, but looked dry, so it wasn't a last thing.

dpfannerstill
15.06.2023

Calm ran- my pickup order has been missed and management was super nice, helpful and prompt when correcting the problem. Staff and customers see happy, so beautiful work! I have some brownies for my waiting, so I don't mind!

brown-casandra
15.06.2023

Long wait in the drive thru. When I finally got into the window and gave the cashier my gift card, she swore it 2 or 3 times and tried to tell me it didn't work. We went a minute before I asked a manager. The manager came trying and then very apologetic explained that I had to call customer service. The sandwich Chai Tee Latte was very good, although they were made of whole milk.

nfeil
15.06.2023

Nice Panera location. It's a bit off the main road, so we had to use Google Maps. Delicious food. Friendly staff. Quiet when we went.

Facebook
4.0 ★ from 72 reviews
Google
3.9 ★ from 615 reviews
Tripadvisor
3.4 ★ from 77 reviews
Restaurantji
3.0 ★ from 166 reviews

FAQ

The community of Menu has uploaded these Photographs from Panera Bread in Normal. They represent the meal area at Panera Bread, the interior, the location and certainly, remarkable Photos of delicious food from Panera Bread.

Good Rated Restaurants near Normal