Dairy Queen - Normal
Menu
The place from Normal offers 99 different courses and drinks on the menu for an average price of $6.5.
This popular eatery presents a complex tapestry of customer experiences. While some diners praise the delicious, fresh food and cleanliness, others express frustration over service issues and operational challenges. Complaints range from order mix-ups and unfriendly staff to limited dining room availability and long drive-thru waits. Despite these setbacks, many commend the hardworking team for their friendliness. Atmosphere concerns persist, especially with dining closures affecting comfort. As customers continue to hope for a return to normalcy, the restaurant's potential shines through, supported by loyal patrons eager to enjoy its outdoor seating on pleasant days.
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Was Gordon O'Connell at Dairy Queen a mag?
Took my kiddo here for lunch after an appointment. The store was very clean, staff were welcoming and friendly. Our food was absolutely amazing and fresh. We would love to come back on a day where the weather is nice to enjoy the outdoor area. View all feedback.
What Aaron Bernier dislikes about Dairy Queen:
Had placed a birthday cake order. We went for picking it up at the given time and they said that there is no such order. Even after showing them the email confirmation, they didn’t care, didn’t bother to check inside.. I had a dejected child standing next to me; but no concern shown whatsoever by the staff! View all feedback.
I brought my child for lunch after an appointment. The establishment was very clean, the staff was welcoming and friendly. The food we had was incredibly delicious and fresh. We look forward to returning on a nice day to enjoy the outdoor seating area.
The staff was very understanding with my kids and got our order right the first time. Excellent customer service!
The reateruant was busy but they had 10 employees on staff.the manager was running around with a horrible additude (atleast appeared to be the manager,but had an ear bud in with a gray untucked shirt )while the other workers up front were trying to get the orders out.The 4 kitchen cooks were in the back dancing.The other issue was while sitting in the dinning room the manager ran past everyone and locked the dining room at 930pm ,then screams out we are not taking anymore orders . I understand bussiness doing stuff of this nature when they are short staffed,but wiih 10 employees,i dont understand the managers actions.The worse experience ive had at a restaurant.
Very patient with my children, got our order right the first time! Great customer service!
Took my kiddo here for lunch after an appointment. The store was very clean, staff were welcoming and friendly. Our food was absolutely amazing and fresh. We would love to come back on a day where the weather is nice to enjoy the outdoor area.
Full Menu
Burgers & Sandwiches Combos
Original Cheeseburger Double Combo$8.9 Original Cheeseburger Triple Combo$10.9 Two Cheese Deluxe Double Combo$9.5 Two Cheese Deluxe Triple Combo$11.5 Bacon Two Cheese Deluxe Double Combo$10.4 Bacon Two Cheese Deluxe Triple Combo$12.4
More information
QR-code link to the menu
This restaurant offers
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