Burger King - Normal

I ordered a Double Whopper with cheese, a Whopper JR without onions, and a small fries from Burger King. Unfortunately, the Double Whopper had no cheese, the Wh... read more I ordered a Double Whopper with cheese, a Whopper JR without onions, and a small fries from Burger King. Unfortunately, the Double Whopper had no cheese, the Whopper JR came with onions, and the fries were overloaded with salt. Both burgers were dry, and the buns tasted stale. To make matters worse, when we arrived at the drive-thru with our window down, there was a strong smell of marijuana as soon as they opened their window. After this experience, I won’t be returning to Burger King or trying anything from their menu again.

Multiple times I've waited in the drive-thru for over 30 minutes, even close to closing time. I've been told "one sec" and ended up waiting endlessly. I drove a... read more Multiple times I've waited in the drive-thru for over 30 minutes, even close to closing time. I've been told "one sec" and ended up waiting endlessly. I drove around the building and saw no one in the lobby. When I returned to the drive-thru, I waited another 15 minutes before speaking up, but received no response. Every time I give this location a chance, something like this happens. Just go to McDonald's instead.

I had a very disappointing experience at this restaurant today, mainly due to the behavior of the cashier. Her attitude was quite unpleasant; she even rolled he... read more I had a very disappointing experience at this restaurant today, mainly due to the behavior of the cashier. Her attitude was quite unpleasant; she even rolled her eyes and shouted from across the store. She appeared disheveled and radiated a sense of negativity, making it feel as though she was intentionally trying to ruin the customers' experience. I couldn't shake the feeling that the food might be stale, and it was evident that she was unhappy in her job. It's essential for businesses to create a positive atmosphere, and I think it would be wise to reconsider having someone like her in a customer service role. I left without making a purchase and intend to voice my concerns with your franchise or corporate office.

The service was terrible. I experienced long waits for what is supposed to be fast food, and my order was frequently incorrect. read more The service was terrible. I experienced long waits for what is supposed to be fast food, and my order was frequently incorrect.

Waste your time here or other Burger King in Bloomington Normal . You arent up to date with current offers or mobile orders. I was wasted my time to drive here... read more Waste your time here or other Burger King in Bloomington Normal . You arent up to date with current offers or mobile orders. I was wasted my time to drive here after the app, said 1 cent while at McDonalds. Left and went back to McD's. FU Burger King!