Fazoli's - Norco
Fazoli's
Description
This fast-casual Italian spot delivers generous, affordable portions with speedy, often warm service and unlimited breadsticks—ideal for families and busy diners. Staff are friendly and accommodating, though service consistency varies. Some items (garlic bread, breadsticks, chicken pesto) impress, while others can taste overly salty, processed, or underwhelming. The restaurant is tidy and kid-friendly, but utensil cleanliness and parking are occasional issues. A convenient choice for quick Italian comfort food, with occasional quality caveats.
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Atmosphere: 4 stars. The restaurant was very clean, although the utensils could have been cleaner. Food: I can only give the food 2 stars. While it was cooked at a proper temperature, it wasn't very appealing. It felt like I was served a frozen dinner, and given that it's Italian cuisine, I expected a much higher quality. I came away feeling dissatisfied and disappointed. I might return if I'm in a hurry and need something quick. Kid-friendliness: The staff was very sweet and accommodating to my children.
I've eaten here three times over the past three years, and each time, I've had a terrible stomach reaction. I won’t be returning. The overall experience was disappointing as well.
I visited Fazoli's for the first time, and I have to say, I am extremely satisfied! I must start this review by highlighting the incredibly welcoming atmosphere that Ruth created at our table. Her service was exceptional, and her energy was contagious. The food was great as well; we were served breadsticks and even received a refill on them. Everything was impeccably clean, including the restrooms. I give this experience five stars!
Food was served hot but tasted undone. Service was bad by 1 person but good with another. Had to ask 3 times for the breadsticks that came with the meal. But when we asked for take-home containers from another server, it was complied with promptly and with a smile. Atmosphere non
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