Kouzu - Newham

I visited 5 of my colleagues for a meal with my wife and knew how good it would be. All colleagues have enjoyed it and will be back. Thank you. read more I visited 5 of my colleagues for a meal with my wife and knew how good it would be. All colleagues have enjoyed it and will be back. Thank you.

The food at this restaurant is excellent overall. I enjoyed sashimi, nigiri, tempura, aubergine, and softshell crab starters, which I highly recommend. The gyoz... read more The food at this restaurant is excellent overall. I enjoyed sashimi, nigiri, tempura, aubergine, and softshell crab starters, which I highly recommend. The gyoza was also delicious. The sake was good. However, the service was very poor considering the high prices of the establishment. The waitress had poor English and couldn't answer specific questions. Orders were taken piecemeal, despite mentioning in my reservation that it was my wife's special birthday. Unfortunately, nothing special was done or said. Communication was minimal, but another waiter was friendlier. It is possible that the waitress was new to the job. The lack of a personal touch is why I can only give a good overall score, as this is not a budget-friendly restaurant.

The food selection at this restaurant is absolutely wonderful. The location and service are great as well. It was not the fault of the restaurant that there was... read more The food selection at this restaurant is absolutely wonderful. The location and service are great as well. It was not the fault of the restaurant that there was a loud group of ladies causing a disturbance, but they kindly moved us to a different table to get away from the noise.

Food was pretty good but the ambience was not unfortunately. Shame. read more Food was pretty good but the ambience was not unfortunately. Shame.

It was great value for afternoon tea. But there was a miscommunication on booking which made us almost leave the restaurant. The front person agreed in the end... read more It was great value for afternoon tea. But there was a miscommunication on booking which made us almost leave the restaurant. The front person agreed in the end but the it should have stated the booking need to be done per 2s. We were party of 3. Especially I did make a call to the restaurant to assure about the booking as I did it get email response about my inquiry.