Reviews
What EllieM doesn't like about Sugar Factory Broadway:
It was freezing they didn't have any heat. It was a Monday night, no one was there yet the service was so slow. Food was cold and everything was overpriced. Never going back again. View all feedback.
Reviews from various websites
THE RESTAURANT IS CLOSED!!! Please remove it from OpenTable to prevent more kids (and parents) from being super disappointed when they show up at the location t...
read moreI made reservations for my son's 11th birthday by calling the restaurant directly and speaking with an employee. We traveled from out of state to attend, but wh...
read moreIt was freezing they didn't have any heat. It was a Monday night, no one was there yet the service was so slow. Food was cold and everything was overpriced. Nev...
read moreBirthday dinner for my daughter and her friends. She they were excited (teenagers). Overly priced for food quality. Waitstaff was nice despite our server being...
read moreI was disappointed with my experience at this restaurant. It was cold inside and there was a draft coming from somewhere. The music was too loud and the food ar...
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read moreThe restaurant in question seems to have a number of issues, including being understaffed and run down, charging high prices for subpar service and quality, and having communication problems when it comes to closures. Despite the food and drinks being above average, the poor service experiences seem to overshadow any positives. Customers have expressed frustration at long wait times, unexplained closures, and lack of communication from the restaurant. Overall, it seems like dining at this establishment may come with more risks than rewards.
It's overcrowded, overpriced, but it smells amazing when you walk in They have everything and I mean everything.
I came to get some m&ms personalized for my friends birthday brunch and I was greeted by a gentleman named Shemar.
Ok, so kiddo Hazel LOVED this, I think it was insanely overpriced.
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