Dunkin' - New York

This is the best Dunkin Donuts I 've been to in my life. I bought some food next door and had no place to sit. I noticed there was seating at this Dunkin and remembered I had enough points for a free beverage. I went in and there were two gentlemen onshift. A younger one and an older one. The younger one was very diligent in mopping the floor. As I was checking out with myfree drink and a donut I wanted, the older man noticed something was off (as did I) with the order total. The young man cameover and spoke to him in their common language that I didn 't understand (not English) to help the older man understand whathappened and what buttons to press on the register. The older man paid careful attention to the younger man 's instruction. Soafter I paid, I made my way to sit down across from some young teenager. A high schooler. Before I made it to my seat, theyounger employee told me to be careful as I walked back and not slip on the wet floor. I sat down waiting for my drink order.When I got up to get it and fetch a straw, the young man was all like don 't worry, step on through, I 'll have this placespotless by the time we close. While I was eating, the man politely asked if the kid could pick up his backpack so he couldclean under and around the area. He noticed there was a bat sticking out of the backpack and they got to chatting about whatschool he went to and position he played; offered some advice. When the kid was about to leave he wished him well and said goodluck with high school (because of course...high school y 'know). I continued eating my meal and a small child came in with hismother. Again he made sure to get their attention about the wet floor. The small child started taking slow almost tip toeingsteps haha. Then another regular customer came in that was Hispanic...they had a small chat. The young employee was telling himthat he wants to learn Spanish so he can better communicate with customers. I thought that was cool. As I sat there finis

The restaurant needs to improve its cleanliness, and the staff should refrain from speaking over the food. It's also important that staff avoid touching their faces—like wiping their mouths or touching their ears and noses—before preparing food and coffee orders.

Unfortunately, they were closed when I visited. However, the young lady who was cleaning was very polite in letting me know.

The wait for our food was excessively long, and the staff displayed an unfriendly attitude towards customers. Overall, the atmosphere at this location was not welcoming at all.

Not impressed by any dunking donuts