Dunkin' - New York

Love dunkin coffee....just wish my order was always correct. Also get sugar free pumpkin flavor

The BEST Dunkin? out there! I LOVE Dunkin?s coffee, but at this point I go to Dunkin? for the people. They have got to be the most kind, sweet and thoughtful group! I start just about every morning there and I always leave with a smile on my face and the best iced latte.

I placed an order through the Dunkin app, but when I arrived to pick it up, the staff looked at me blankly as if they had no idea what I was talking about. The food I ordered was COLD, and I had only been gone for 10 minutes since placing the order. They hadn’t even prepared my drink. One of the workers, with a bit of an attitude, told me they were out of matcha, despite the app indicating it was available. When I requested a refund, she told me to call the customer service number but didn’t know what it was. I asked if I could get a substitute, maybe some tea, and she offered me iced coffee instead. I explained that I don’t drink coffee. It was too early to start an argument with her, so I reluctantly accepted the iced coffee. What a hassle!

Very friendly staff thank you for being open for us. They always greet you with a smile. They know the order before you even get a chance to say hi!

The Indian guy does Know Jack you have to repeat yourself like 10 times seriously. I don't like going there.