Andanada - New York

I made my reservation over two months before the day of my reservation, June 3rd, and it turns out that Andanada was permanently closed, to my surprise, by the time we were supposed to go for dinner that day. I was never contacted by anyone from Andanada's staff or open table to be informed of the change. This was exceptionally terrible as I was surprising my hubby for our 11 yr anniversary as well as celebrating the birth of our newborn daughter. We literally found out about the closing as we were on our way to the restaurant after having paid for a sitter for the night and making arrangements. I could not believe the unprofessionalism of a two star Michelin restaurant to not inform it's clients of such a change. This has never happened to me in my life and I'm beyond shocked that an establishment like this would treat it's clients in this manner. I'm owed a dinner that I believe now will never happen as there is no knowledge of why this restaurant closed and if it will ever open.

We received an email the morning of our reservation that the restaurant was closed for emergency repairs. Sad not to have a chance to eat there.

I am not happy with Open Table or Andandana. I made a special effort with a date to get to the restaurant from Boston. When we arrived on time for our reservation, the restaurant was closed with no sign indicating why. A half hour before getting to the restaurant, I received no call or message that the restaurant would be closed. I found out later that the restaurant failed a fire inspection, which should have given the restaurant enough forewarning to contactt me. We were looking forward to dining at Andandana. We didn't have a backup plan for lunch. This was embarrassing to me and unprofessional on your part. Hugo Ahn

We booked a reservation a month in advance and were planning to have a nice dinner and show. However, when we arrived at Andanada for our scheduled reservation, they were not open at all. We tried to call, to no avail. They did not inform us in anyway that they would be closed and we had scramble to find another place that would get us in. We were extremely disappointed at the rude treatment.

The restaurant was closed when we arrived with an important guest from abroad. I received no email or phone calls from the restaurant to notify the closure. Also The closure was totally unexpected because I received a reservation reminder from Open Table on the day of the reservation. I have been to this restaurant several times and loved their food, but this event is quite surprising and at least make me remove from the list of places to invite my import guests.