Reviews

Overall Total Score
3.4 out of 5
Good | 137 reviews

What Kurtis Harvey doesn't like about Arby's:
The New Philadelphia location is great. The Dover location always messes up my orders, either missing items or the wrong items are given.UPDATEI have an update on the Arby's location in Dover....I had ordered for delivery. Arby's had called me to say that their milkshake machine was broken and if I wanted a soft drink instead.This Arby's is a franchise and they are in the process of new ownership at this Dover locati... View all feedback. What Halle Price likes about Arby's:
The young lady at the drive-thru window was very rude and snotty. I don't understand why she was so unpleasant, but she is not suited for working in customer service. I work in a similar field and always strive to make my customers feel special in the hopes that they will return. View all feedback.

Reviews from various websites

Menu
2.8 ★ from 10 reviews
Halle
24.06.2022 - 13:38

The young lady at the drive-thru window was very rude and snotty. I don't understand why she was so unpleasant, but she is not suited for working in customer se...

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Halle
24.06.2022 - 13:38

The food is good and the milkshakes are large. However, they always seem to forget something from my order. Overall, I am very satisfied with the experience.

Sydnee
24.06.2022 - 13:38

So very slow! they were not busy and I still sat in the line for more than 20 minutes used for 2 regular roast beef sandwiches!

Kurtis
24.06.2022 - 13:38

The New Philadelphia location is great. The Dover location always messes up my orders, either missing items or the wrong items are given.UPDATEI have an update...

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Elton
24.06.2022 - 13:38

If I could give 0 stars, I would. We arrived at 8 o'clock and it took 5 minutes to take our order. Then they brought our drinks to the window and asked us to wa...

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Restaurantji
3.8 ★ from 127 reviews
Tony
29.02.2024 - 00:38

Lacking good customer service even though the food is very

Tiffany
29.02.2024 - 00:38

Warm smile. The food was absolutely delicious and the atmosphere was cozy and welcoming. I highly recommend this restaurant to anyone looking for a tasty meal i...

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Joel
29.02.2024 - 00:38

I popped in for a quick meal and was pleasantly surprised by the incredibly friendly staff. I was impressed by their hospitality.

Keith
29.02.2024 - 00:38

I would not recommend this restaurant. Last night, I arrived at the drive-thru at 9:45pm and was told they were closed (they close at 10pm). I mentioned that I...

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Barbe
29.02.2024 - 00:38

The food is great, but too high priced. I can't even imagine a family going there to eat. It would cost more than going to a restaurant, like the Roadhouse.

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