Reviews
What Kurtis Harvey doesn't like about Arby's:
The New Philadelphia location is great. The Dover location always messes up my orders, either missing items or the wrong items are given.UPDATEI have an update on the Arby's location in Dover....I had ordered for delivery. Arby's had called me to say that their milkshake machine was broken and if I wanted a soft drink instead.This Arby's is a franchise and they are in the process of new ownership at this Dover locati... View all feedback. What Halle Price likes about Arby's:
The young lady at the drive-thru window was very rude and snotty. I don't understand why she was so unpleasant, but she is not suited for working in customer service. I work in a similar field and always strive to make my customers feel special in the hopes that they will return. View all feedback.
Reviews from various websites
The young lady at the drive-thru window was very rude and snotty. I don't understand why she was so unpleasant, but she is not suited for working in customer se...
read moreSo very slow! they were not busy and I still sat in the line for more than 20 minutes used for 2 regular roast beef sandwiches!
Food was great, although I got the French dip sandwich meal and they didn't give me any aju sauce
If I could give 0 stars, I would. We arrived at 8 o'clock and it took 5 minutes to take our order. Then they brought our drinks to the window and asked us to wa...
read moreThe food is good and the milkshakes are large. However, they always seem to forget something from my order. Overall, I am very satisfied with the experience.
The food is great, but too high priced. I can't even imagine a family going there to eat. It would cost more than going to a restaurant, like the Roadhouse.
Our lunch was really fresh and delicious inside dining room was really clean and nice ?
My chicken salad was delicious. The young gal who took our order was so polite, kind and caring. I Thanked her for being so nice.
My favorite sandwich was removed, the brisket sandwich with the fried onions.
Lacking good customer service even though the food is very