Burger King - New Orleans

Absolutely horrible service! The so called Manager was yelling in the back of the house/ slammed things around because a customer complained about the order that was prepared wrong. The manager insisted that she did the order personally and made no mistakes. She than saw that she actually made a mistake and clicked completely out. She approached that customer with: So whats up, whats your problem? Ill refund you your money! ... That lady refunded wrong orders and started yelling across the room that the customer need to swipe their cards again. Customers got very upset with her tone and her unprofessional behavior. The coworkers however tried to be very polite and helpful. One coworker tried explaining the customer on what happened and how this is going to look on his statement, however the manager kept interrupting and telling the customer: Just swipe this card . This made the customer mad and he of course raised his voice and she threatened with police and such. The other coworker kept saying: We are one team and should work together. A manager should MANAGE and deescalate situations instead of escalating it even further. I will never come back to this location and will be contacting their franchisee and complain about this unprofessional behavior from that so called Manager .

You've never had Burger King til you've had Burger King from the Burger King on St Charles Avenue ya heard? Five stars!!

The breakfast sandwich I got was amazing. I believe it was the ham egg cheese. My boyfriend got it for me. So I?m unsure of the exact sandwich. But it had Ham, Egg cheese and it was delicious. Love the eggs.

I was disappointed with my burger because I gave specific order on how I wanted my burger, warm my bread extra so that it could me warm with my meat, did not get that all. Did not enjoy my meal. Dissatisfied Customer

Sorry but we are out of chicken nuggets was what the lady told me after I paid for my order. Then it took ten minutes to be called to pick up my order. Lots of people waiting for food during their visit on 11/14/2022. Under staffed is a problem at The King...Burger King.