Mortimer Arms - New Forest

Steak, Pizza, Breakfast
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Mortimer Arms

Mortimer Arms
4.4 / 5 (4146 reviews)

Description

The Mortimer's Arms offers a cozy setting to enjoy a meal after a day at Paulton's Park. While the food is good, the atmosphere and service have left recent diners disappointed. Issues with delayed service, cold and uncooked food, and lack of attention from staff have tarnished the overall experience. However, positive comments on friendly staff, good food deals, and accommodating service have been mentioned in other reviews. Despite some drawbacks, The Mortimer's Arms remains a convenient option for families visiting the area.

Last update: 17.01.2026 from: Thskod

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★ 4.4 / 5 from 4146 reviews
omatthews-pilot6504
12.12.2021

Went here as a convenient (just off the motorway) place for a working dinner.Atmosphere good, friendly. Everything is clean and in order.Food choice is very good. Particularly for Carnivores, although veggies seem well catered for as well. Great Steak, Incredible Burger and all the sides well cooked.Despite it being bustling (Paulton's park chucking out time), the service was busy but still good. The staff Pat, Sarah and Neve, were all efficient, polite and engaging.Not the cheapest but quality costs.Go again YESRecommend to a friend YES

anderson-becky-1
12.12.2021

What can we say, suffice that the Mortimer has always been a favourite of ours, but our day here yesterday with overnight stay has probably been our best. The new staff that are employed here are such a great crew and so welcoming. There is a real sense of commaradary between them too. We are loving the new menu!!!!! Specifically to be able to order a fillet steak, and one of such quality. The whole meal, along with breakfast, was Our usual room, room was excellent as always, but now with the added bonus of a welcome dog pack. What a lovely idea. Keep up your standards Mortimer crew, you are the best! Thankyou all

chris-duggan-1
07.08.2024

Had a very nice Sunday lunch here with family. Tasty food, excellent service, and very good value: recommended

thskod
07.08.2024

My experience at this restaurant for dinner was disappointing due to the poor service. The two female waitresses were unkempt and noisy, and they were careless in serving the food. It was unpleasant to hear them scolding the young waiter in front of customers, especially when he was providing better service than them. Although the food was decent, the behavior of these two waitresses definitely deterred me from returning in the future.

cmtraveller58
07.08.2024

I made a reservation for my family who had just arrived from Canada. When we arrived, there seemed to be some confusion as they were not expecting us. They had to rearrange some tables, which they did unhappily. After ordering, we had to ask twice before finally being served one hour and twenty minutes later. The food was okay, but the service was terrible.

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