Hardee's - New Bern
Hardee's
Description
A visit to this restaurant offers a mixed experience. While some guests praise the friendly staff, prompt service, and flavorful dishes like Fried Chicken, Angus Burgers, and Breakfast Sandwiches, others have faced rude customer service and inconsistent food quality, including cold or stale items. Drive-thru waits and order mistakes have been reported, dampening the overall atmosphere. Parking is ample and free, which adds convenience. The restaurant shines during quieter times with attentive service, but lapses in order accuracy and temperature control hold it back from consistent excellence. Ideal for quick, affordable meals, but expect variable experiences.
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Fries only half filled , lobby floor nasty , bathrooms not cleaned either . At least most looked happy playing on phone more than doing something . Does the little white white lady still there ??she Was always happy and helpful each time Ive been there . Otherwise to much playing going on each time Service: Dine in Meal type: Dinner
Countless times have I let this place slide, because as a resident of Bridgeton I know how bad they are. But today really made me mad, I got the 5 piece chicken tender meal with a substitute of fries for the slaw. First off there were barely any fries with the extra side of fries. The bread that comes with the meal was super wet and burnt. I wanted to try the new chicken sauce, but as I got my food she then told me they were out of chicken dip sauce and she just threw in some other sauces I never asked for nor hinted at wanting AND to make it all worse the 5 pieces of chicken I did get were all nuggets except maybe one that would be considered a small tender. This meal was $12 and that was with a small drink that they did get wrong. This whole meal was a complete joke. Horrible employees every time I go there. They said it was busy and sorry for the wait, when I got there, there were 4 cars in line and literally 1 person inside. The wait was so bad one of those cars in front of me left and I saw what he ordered was just a big cheeseburger. There is literally always something wrong with my order every time I go EVERYTIME. The people who rated this place above a 3 star must've gone during the morning with a whole entire different crew. I know no one will see this and care, but if you happen to see this review PLEASE go somewhere else for food. Its literally 7 more minutes to get to New Bern or James City and the food is at least gonna be decent. Don't give this place your business or money. (the only reason this is getting 2 stars and not a 1 is because the chicken and fries were cooked fresh. But they don't excuse the sorry food nor the sorry customer service)
Closing down breakfast the sandwich was slightly cold. But everything tasted good. Service: Dine in Meal type: Breakfast Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 5 Recommended dishes: Breakfast Sandwich
Only thing good was te coffee Meal type: Breakfast Price per person: $1–10 Food: 1
The manager was very helpful as I was struggling with the app. I orders the double cheeseburger which was fit to ear, very dry and the bun was hard. I also ordered the Famous Star burger and got somw plain Frisco burger instead. They must have been having a bad day because 2 people who ordered thru the drive thru had to come in because their order was wrong. Food: 2
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