Hardee's - New Bern
Hardee's
Description
A visit to this restaurant offers a mixed experience. While some guests praise the friendly staff, prompt service, and flavorful dishes like Fried Chicken, Angus Burgers, and Breakfast Sandwiches, others have faced rude customer service and inconsistent food quality, including cold or stale items. Drive-thru waits and order mistakes have been reported, dampening the overall atmosphere. Parking is ample and free, which adds convenience. The restaurant shines during quieter times with attentive service, but lapses in order accuracy and temperature control hold it back from consistent excellence. Ideal for quick, affordable meals, but expect variable experiences.
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The service at this restaurant is incredibly slow. The staff seems indifferent, almost like zombies going through the motions. I visited about a month ago, and it took over 20 minutes to receive my food, even though I was the only one in line and there were only two other customers in the entire place. I decided to give it another try today, but it was the same story—this time, I waited 10 minutes before anyone even acknowledged my presence at the counter. Thankfully, the two customers who ordered after me started voicing their frustrations after 15 minutes and eventually left. I waited an additional 3 minutes but ultimately decided to leave as well. It’s unbelievable! The owner is fortunate they’re the only option in town.
Pretty good. Candid bacon and egg biscuit wasn't as great as I thought it would be. Service: Takeaway Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Ham Bacon Sausage Egg Cheese, Mushroom Swiss Burger, Regular Cheese Burger, Loaded Omelet Biscuit, Double Cheeseburger, Frisco Burger, Country Ham Biscuit
Fries only half filled , lobby floor nasty , bathrooms not cleaned either . At least most looked happy playing on phone more than doing something . Does the little white white lady still there ??she Was always happy and helpful each time Ive been there . Otherwise to much playing going on each time Service: Dine in Meal type: Dinner
Countless times have I let this place slide, because as a resident of Bridgeton I know how bad they are. But today really made me mad, I got the 5 piece chicken tender meal with a substitute of fries for the slaw. First off there were barely any fries with the extra side of fries. The bread that comes with the meal was super wet and burnt. I wanted to try the new chicken sauce, but as I got my food she then told me they were out of chicken dip sauce and she just threw in some other sauces I never asked for nor hinted at wanting AND to make it all worse the 5 pieces of chicken I did get were all nuggets except maybe one that would be considered a small tender. This meal was $12 and that was with a small drink that they did get wrong. This whole meal was a complete joke. Horrible employees every time I go there. They said it was busy and sorry for the wait, when I got there, there were 4 cars in line and literally 1 person inside. The wait was so bad one of those cars in front of me left and I saw what he ordered was just a big cheeseburger. There is literally always something wrong with my order every time I go EVERYTIME. The people who rated this place above a 3 star must've gone during the morning with a whole entire different crew. I know no one will see this and care, but if you happen to see this review PLEASE go somewhere else for food. Its literally 7 more minutes to get to New Bern or James City and the food is at least gonna be decent. Don't give this place your business or money. (the only reason this is getting 2 stars and not a 1 is because the chicken and fries were cooked fresh. But they don't excuse the sorry food nor the sorry customer service)
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