Loop And Cafe - Negombo

This restaurant offers a unique environment and atmosphere with a large selection of food items. The take-out menu includes Sri Lankan, Chinese, Thai, and India... read more This restaurant offers a unique environment and atmosphere with a large selection of food items. The take-out menu includes Sri Lankan, Chinese, Thai, and Indian cuisine, as well as a variety of sandwiches, coffees, and juices. While the prices may be slightly higher than other places, the standard and quality of the food is excellent.

The restaurant is clean with an open kitchen. The service is efficient and the prices are worth it. The food is delicious and the staff is very friendly. There... read more The restaurant is clean with an open kitchen. The service is efficient and the prices are worth it. The food is delicious and the staff is very friendly. There is not much wait time for preparation as well.

I would like to thank everyone for the exceptional service that was provided to us. The delicious customized lunch packages were delivered on time to both of ou... read more I would like to thank everyone for the exceptional service that was provided to us. The delicious customized lunch packages were delivered on time to both of our locations on the same day. I appreciate the initiative and dedication shown by the management and staff. We are extremely satisfied with the service and would gladly recommend it to others. I hope they continue to uphold these high standards. Best of luck!

Its a hopeless food but chock-let moose is ok. poor service. no greeting or hi for the customers. cake is not up to standard. taste is not nice at all but looki... read more Its a hopeless food but chock-let moose is ok. poor service. no greeting or hi for the customers. cake is not up to standard. taste is not nice at all but looking good. P&S better than this loops (Negombo Road mahabage) think twice before you visit.

Frustrated, I went to speak to a supervisor who used to work at Hilton. He listened to the recording of the conversation and admitted that there had been compla... read more Frustrated, I went to speak to a supervisor who used to work at Hilton. He listened to the recording of the conversation and admitted that there had been complaints about the cashier before. I left my contact details with the supervisor, but I never received any communication from them. The éclairs I bought were hard as rocks, so I had them exchanged for a choco lava cake after it was acknowledged that they were old. However, I had to pay extra for the price difference, even though it was clear that there was a problem with the cashier. The supervisor could have at least waived off the difference considering the issue, but he didn't show any concern for the customer. There was no follow-up on the complaints either. In conclusion, I would advise avoiding this restaurant altogether. If you visit CALTON bakery along Negombo road, you will definitely notice and taste the difference. The staff there are friendly and welcoming, unlike the robotic and unhelpful employees at this establishment.