Chipotle Mexican Grill - Full Menu

After 1 PM on Sunday, I discovered that the staff was exclusively focused on online orders, which was quite frustrating (I had experienced this before). I took... read more After 1 PM on Sunday, I discovered that the staff was exclusively focused on online orders, which was quite frustrating (I had experienced this before). I took the time to place an order online for three people. The wait between placing the order and picking it up was brief, and everything was correct. However, it felt like our experience with online ordering differed from being in line and having our food made to our liking, perhaps due to smaller portions of ingredients. It could just be my imagination. Overall, the food was what I expected. I prefer to see the personal touch in how my meal is prepared according to my specifications.

I had a disappointing experience at this restaurant. Although the ingredients seem fresh, the online ordering process is frustrating. Each order takes around 15... read more I had a disappointing experience at this restaurant. Although the ingredients seem fresh, the online ordering process is frustrating. Each order takes around 15 minutes to prepare, and it's hard to justify such a long wait. I've now been waiting for my order for 50 minutes, which is unusual for this place. Management needs to address this issue; it seems clear that no improvements have been made, considering the numerous negative reviews here. Furthermore, the responses to these reviews are always the same.