Menu - Chipotle Mexican Grill

After 1 PM on Sunday, I discovered that the staff was exclusively focused on online orders, which was quite frustrating (I had experienced this before). I took... read more After 1 PM on Sunday, I discovered that the staff was exclusively focused on online orders, which was quite frustrating (I had experienced this before). I took the time to place an order online for three people. The wait between placing the order and picking it up was brief, and everything was correct. However, it felt like our experience with online ordering differed from being in line and having our food made to our liking, perhaps due to smaller portions of ingredients. It could just be my imagination. Overall, the food was what I expected. I prefer to see the personal touch in how my meal is prepared according to my specifications.

At least today I walked away with food. .. Most of the times I have attempted to go to this Chipotle it has been closed unexpectedly, systems down or a delayed... read more At least today I walked away with food. .. Most of the times I have attempted to go to this Chipotle it has been closed unexpectedly, systems down or a delayed opening.Today- they were “only accepting online orders” which has also happened to me before at this location. I told the woman I have an issue with the app on my phone and she just looked at me without responding. I ended up ordering through the website, which she could have told me was an option, which was luckily worked and waited for my food at a high top.BUT lo and behold, they started taking walk in orders no more than 5 minutes later….Why couldn’t they accept them when I walked in? People that got there after me were leaving more quickly through the line and I had originally intended to pay in cash.Going here is a gamble. The North Nashua location isn’t better. I can say I’m officially and fully converting to California Burrito because they are at least clean, nice, yummy but mostly RELIABLE.