Chipotle Mexican Grill - Nashua
Chipotle Mexican Grill
Menu
The place from Nashua offers 55 different dishes and drinks on the menu at an average price of $8.7.
At this restaurant, guests frequently encounter inconsistencies in service and food preparation, particularly regarding online ordering and walk-in options. Customers have reported unexpected closures, unavailability of menu items, and a lack of staff responsiveness, contributing to a frustrating experience. Despite these issues, some diners appreciate the quality of certain offerings, such as burritos and organic lemonade, though portion sizes and cleanliness in the dining area leave much to be desired. Overall, while the potential for good food exists, reliability and service need significant improvement to enhance the overall dining experience.
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Was Ricardo Strosin at Chipotle Mexican Grill a mag?
- **Burrito**: 8.5/10 – A solid choice with fresh-tasting ingredients, and it was perfectly wrapped and prepared.
- **Organic Lemonade**: 8/10 – Delicious and refreshing.
- **Small Side of Queso**: 6.5/10 – This was complimentary since my order was over $10, which was a nice bonus. The queso was creamy and zesty, which I enjoyed, though I still prefer Moe’s version.
- **Chips**: 4.5/10 – Not many chips were included, and there’s an extra charge for them here, unlike at Moe’s where they’re free. However, the flavor of the chips was pleasant.
Overall, I would rate my experience at around 7/10, giving it 4 out of 5 stars. I would definitely eat here again.
What Ricardo Strosin dislikes about Chipotle Mexican Grill:
After 1 PM on Sunday, I discovered that the staff was exclusively focused on online orders, which was quite frustrating (I had experienced this before). I took the time to place an order online for three people. The wait between placing the order and picking it up was brief, and everything was correct. However, it felt like our experience with online ordering differed from being in line and having our food made to ou... View all feedback.
- **Burrito**: 8.5/10 – A solid choice with fresh-tasting ingredients, and it was perfectly wrapped and prepared. - **Organic Lemonade**: 8/10 – Delicious and refreshing. - **Small Side of Queso**: 6.5/10 – This was complimentary since my order was over $10, which was a nice bonus. The queso was creamy and zesty, which I enjoyed, though I still prefer Moe’s version. - **Chips**: 4.5/10 – Not many chips were included, and there’s an extra charge for them here, unlike at Moe’s where they’re free. However, the flavor of the chips was pleasant. Overall, I would rate my experience at around 7/10, giving it 4 out of 5 stars. I would definitely eat here again.
Went at 3:40pm on Sunday 10/02 when it said online they were open, and going to be open till 10pm. Drove half an hour and they were closed and didn't give a reason. Just a sign on the door that said sorry we closed early today. Very unprofessional.
After 1 PM on Sunday, I discovered that the staff was exclusively focused on online orders, which was quite frustrating (I had experienced this before). I took the time to place an order online for three people. The wait between placing the order and picking it up was brief, and everything was correct. However, it felt like our experience with online ordering differed from being in line and having our food made to our liking, perhaps due to smaller portions of ingredients. It could just be my imagination. Overall, the food was what I expected. I prefer to see the personal touch in how my meal is prepared according to my specifications.
I had a disappointing experience at this restaurant. Although the ingredients seem fresh, the online ordering process is frustrating. Each order takes around 15 minutes to prepare, and it's hard to justify such a long wait. I've now been waiting for my order for 50 minutes, which is unusual for this place. Management needs to address this issue; it seems clear that no improvements have been made, considering the numerous negative reviews here. Furthermore, the responses to these reviews are always the same.
I order online from chipotle all the time, and my order is often ready before the 10 minutes they have to make. my order should be finished at 6:30. I have my burrito at 19 o'clock. there were 8 employees behind the counter, and when I was there, only a few people were in front of me. I don't know how the service could be so slow. I have a veggie burrito and it had no veggies! only a lot of rice and sour looked. don't go here.
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