Panera Bread - Naples
Panera Bread
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The service was excellent, and the sandwich and bagels were absolutely delicious!
Nicole and her team did an exceptional job with our catering order, even accommodating an additional last-minute request. My guests had nothing but praise for the quality and freshness of the items in their box lunches.
The drive-thru service is terrible. I waited in line for 20 minutes just to place my order, and then it took another 20 minutes to receive my food. The service is unacceptable.
Not having someone to take your order and fully relying of these poor kiosks is stupid. Apparently, they don’t want to hire people to clean the store either or ensure the coffee is full in the dispensers or if it is hot. Sad that companies like these think they can automate their way to higher profitability by not hiring real workers.
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