Dunkin' - Naples

Fast Food, Breakfast, Brunch

Dunkin'

Dunkin'
3.6 / 5 (914 reviews)

Description

This restaurant offers a mixed bag of experiences, with some patrons praising the friendly, efficient staff and delicious offerings like the Boston Cream Donut, while others have encountered issues with rude service and poor management. Notably, the ambiance has been described as pleasant for quick meals, ideal for breakfast or takeout. However, consistent customer service is a concern, and some guests have reported security issues related to personal information handling. Overall, it's a place where food often shines, but the service needs improvement to match the culinary quality.

Last update: 16.02.2026 from: Kenneth

Feedback

★ 3.6 / 5 from 914 reviews
kenneth-kong-vine448
04.03.2025

Eating in was great with staff that are happy to serve you and take was nice as well. They don't like to have you waiting too long. I call that service. Food: 5 Service: 5 Atmosphere: 5

alexis-sss
04.03.2025

Service: Takeaway Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Boston Cream Donut, Doughnut, Muffins, Bagels

dave-c-store417
04.03.2025

Moody staff. They can't even bother to use their voice. They simply shrug their shoulders and grunt at you until you guess correctly what they mean. Kind of like plant of the apes here. Food: 3 Service: 1 Atmosphere: 2

christina-wesley-1
04.03.2025

Food: 5 Service: 5 Atmosphere: 4

marissa-steiner
04.03.2025

I was there earlier on this afternoon, I just have to say how bothered I am by how the manager treats her employees. A man was trying to help me with my order and she started screaming infront of everyone at this guy. I have been at this location for years and have had this manager scream at her employees multiple times! It is absolutely unprofessional and disgusting behavior. Will be locating to a different location.

FAQ

As a customer, you can use the WiFi of the place at no extra cost.

The diner and its rooms are wheelchair accessible and thus usable with a wheelchair or physical disabilities.

More information

Suggested nearby restaurants.