Reviews

Overall Total Score
4.3 out of 5
Impressive | 973 reviews

What User likes about Umai Sushi:
I've been there a couple of times for lunch with coworker and dinners with friends. Food tasted great and service was good. I will definitely go back to this place. View all feedback. What User doesn't like about Umai Sushi:
Went recently with my two small kids as they requested sushi. I realize it's not a typical kid-friendly restaurant but I still found it weird how they dropped off our food but expected the kids to eat the noodle dish with chop sticks. The server didn't check back with us so I had to ask for a fork at the front. Everyone else at their tables had buttons to call the server if they needed anything but for some reason we... View all feedback.

Reviews from various websites

Menu
4.6 ★ from 33 reviews

Really friendly, attentive staff. super cute and clean interieur, love the cherry blossom trees! delicious eating, many vegetarian/ vegan options, I love the ve...

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That was a delicious little sushi restaurant! love the cherry blossoms inside with comfortable sitting. would recommend so delicious!

Customer Service 5/5 All the staff were really kind, polite, and helpful. Looks 5/5 The sushi rolls looked fantastic when they served it to us. Taste 3.5/5 The...

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Between 11:30 AM to 3 PM the lunch box special is a great deal for $13.99 and they have an entire sushi to go area. However I would only buy it during lunch hou...

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We tried Umai on the recommendation from a friend after having a terrible experience at another sushi place in town. The staff at Umai were all very friendly an...

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Umai restaurant in Nanaimo offers a fresh sushi experience, perfect for families and visitors alike. While some diners experienced slow service and questionable policies, most found the food to be delicious and service to be friendly. From allergy considerations to speedy takeout options, Umai aims to cater to all tastes and needs. With a mix of rave reviews and minor complaints, this sushi spot seems to have something for everyone. Whether you're a local looking for your new favorite spot or a tourist wanting a taste of Nanaimo, Umai might just be the place for you.

Restaurantji
4.2 ★ from 156 reviews
Rachelle
10.10.2023 - 10:33

This restaurant in Nanaimo offers some of the best sushi around. The prices are reasonable. I opted for the Mt. Benson platter, which I found a bit too sweet. I...

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Karley
10.10.2023 - 10:33

This place has the best sushi in town, hands down! I highly recommend it if you're in the mood for delicious food with a beautiful view of cherry blossoms.

Aly
10.10.2023 - 10:33

Our server provided an exceptional traditional Japanese experience. She shared the custom of the cherry blossom petal falling into your drink symbolizing good l...

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Fiona
10.10.2023 - 10:33

Super delicious and fresh food. They had super interesting sushi rolls which you would normally not found besides the standard ones. Everything tastet great and...

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Allen
10.10.2023 - 10:33

I had the small bowl miso soup with the Big Boss Salmon Sushi. Very pleasant waitress the food was spot on and fast delivery to the table. An added bonus was th...

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Tripadvisor
4.0 ★ from 172 reviews

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