Steak Loft - MYSTIC

Our server was very nice and our salads were very good. However, 2 out of our three steaks which we ordered medium came out like shoe leather. They were definit... read more Our server was very nice and our salads were very good. However, 2 out of our three steaks which we ordered medium came out like shoe leather. They were definitely not the quality you would expect for 40 bucks. In addition, the women?s bathroom wasdisgusting. There was garbage everywhere and it stunk. Disappointing

This was the absolute worst meal ever! I did a pick up order. They texted me and said the order was ready. I waited another 20 minn inside the restaurant. I had... read more This was the absolute worst meal ever! I did a pick up order. They texted me and said the order was ready. I waited another 20 minn inside the restaurant. I had also ordered 2 alcoholic drinks on their website. They apparently don't do that anymore onto go orders. I finally got my order and got back to my hotel and the bottom of the bag fell out! When we sat down to eat. Thesirloin steak that was 29 Dollars was the smallest steak I have ever seen and not cooked the way we asked for it. Everythingelse was tasteless and bland. This place is a total tourist trap. Beware! I would rather go to taco bell.

PLEASE READ THE ENTIRE REVIEW I can totally understand the mixed reviews and if we had only eaten here the second visit, I would never return. We were in Mystic... read more PLEASE READ THE ENTIRE REVIEW I can totally understand the mixed reviews and if we had only eaten here the second visit, I would never return. We were in Mystic for 2 days, we ate dinner here on Sunday evening and everything, I mean everything wasfantastic. The steak, the sides, the desert, the salads, namely the Grain Salad could not have been better and the service wasexcellent. So good in fact we went back on Monday for lunch, just for the Grain Salad. Yes it was that good! However, round twowas somewhat of a Murphy 's law visit. Just about everything was wrong. Firstly, the girl at the door was more than rude. Thesame salad that delivered amazing presentation and taste the evening before was now some kind of uneventful, thrown togetherbunch of greens missing half the ingredients. The cheesecake was, well, let 's just say it didn 't get eaten. However I want tonote that we took home a carrot cake that was excellent. The flour-less chocolate tort is also amazing. We eventually spoke tothe manager who was very polite and understanding. Apparently there was nothing 'wrong ' with the cheesecake, it was just thetaste of that vendors recipe that they would no longer be using. The issue with the salad was apparently a new untrained chefwhereas the person who made it the night before had to be moved to line cook due to staffing shortages. So the end result is,this place has some damn good food. Very reasonably priced. Great portions and wonderful service. As long as the right peopleare working when you go. If you have a bad experience, tell them but give them a second chance. Well worth the visit, willdefinitely eat here again on our next trip.

I will say, the restaurant is a little on the darker side, but that is not a deterrent. Service was good. Got a soda and had many refills. The fish and chips we... read more I will say, the restaurant is a little on the darker side, but that is not a deterrent. Service was good. Got a soda and had many refills. The fish and chips were good, but I have had better and have had worse. What I enjoyed the most was the clamchowder and Caesar salad. The chowder had alot of flavor with no fishy taste at all. The salad was good, and had the rightamount of dressing.

Step back in time for a restaurant experience that keeps the spirit of yesteryear alive. Featuring well executed traditional American fare that you won't find a... read more Step back in time for a restaurant experience that keeps the spirit of yesteryear alive. Featuring well executed traditional American fare that you won't find at the trend-chasing (often corporate restaurants or the modern era, the Steak Loft is acomfortable, calm and enjoyable place to share a meal with loved ones. The stuffed shrimp were wonderful and made my grandmotherso happy to see them on a menu (she's been looking for a place that still serves them for years! . The service was kind, thefood delicious and the overall experience wonderful. Is it a swanky new place redefining your favorite cuisine? Not at all! Butif you lean in to the old-world charm, character and coziness of a bygone era, you may find this place to be as terrific as wedid.