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Contribute Feedback What John L likes about Chili's Grill:
My waitress was so sweet and professional. She checked on me several times. My drink never rain dry. I hope I don't slaughter her name Denazai? Beautiful red hair! She engaged polite conversation and was sincerely interested. I haven't seen this awesome service in years. You definitely need more of her. Thank you for making my day. Joanna Lawson View all feedback.
What Janet F doesn't like about Chili's Grill:
We were in a little late on a Friday night, so that might be a reason for our experience. Our waitress was great; attentive, listened well, cheerful. Our food came fairly quickly, with no problems. The white queso was not to my taste, but the nachos had lots of cheese, so I didn't need the queso I ordered. They didn't have some of the beers and IPA's on the menu maybe because of the time? They also seemed short on se... View all feedback.
The food wasn't bad, but I didn't appreciate waiting over an hour for food. We didn't recieve any visits to our table from our waitress. We had to flag someone down to bring the dessert we ordered because they forgot it. then it took 25 minutes for them to bring that (another ten minutes for a to go box) It really just killed my experience, and I don't plan on coming back to this location. So much for my birthday dinner.
The only good thing about my experience was the waitress. She was great. the restaurant itself was dirty. bathroom are very rough. we waited for almost an hour to eat and it came cold. my wings weren't ready. No one in my party has finished their meal. I'm not going back.
With friends to eat. we sat and outside was the waiter great. we ordered our food, all the house salads we ordered with our meals. we waited approx. 25 minutes until our salads arrived and then about five minutes came to our salads. I ordered the triple-dupfer and the Mey-Chipotle-Wrap was cold and my chicken tenders were raw on the inside. this is not my first bad experience here. it was very disappointing to spend 30.00 with a good tip on mediocre food.
Had a horrible visit, first we were seated in the bar area at a booth. The table was much much closer to one side than the other. The table top was literally siliconed to the wall and was so loose that we asked to be moved because we were sure the table was going to fall off the wall. The menus had food on them and were really sticky. We were moved to a table in the middle of the bar area and you could see into the kitchen area. The kitchen was extremely dirty. There was food all over the floor,the serving line was as a massive mess. The dining area was extremely dirty as well with food and napkins all over the floor. There is an area above the entrance of the restraint that they use as storage there's just a bunch of seats and restraunt equipment stacked up there in plain view. The manager brought us our food and brought out the wrong side which happens anywhere and is no big deal. But I was never given my side I ordered. Overall the restraunt was filthy, the cooking area was filthy, service was slow and things were broken.
We waited 15 minutes, and no one even came to take our name! I get that places are still short staffed, but there were so many empty tables, but still 10 people left standing in the lobby. Just terrible service. It has been this way my last two visits. I do like Chili's, but they have got to do better.