Portofino - Morristown

Things did not improve from there. The food was still great, but our dessert was disappointingly served in a plastic container, as if we were at a drive-thru. After we dropped off our payment ticket, we waited for our server to return, only to eventually have to go to the register ourselves. There, I learned that the server hadn’t collected payment at the table. Instead, she could process our payment at the register, which she did without ever informing us while we were seated. She also didn’t offer to assist us with the doors on our way out. Needless to say, we won’t be returning. We drove about 30 miles because we were impressed with the food and service on our first visit. However, my 92-year-old mother and I can easily find other good dining options that are closer to home.

To make matters worse, the poor waitress was the only one serving all the tables. We placed our order and waited nearly two hours for our food to arrive. The noise level was overwhelming, with small children running around and their families not paying any attention. Overall, it was a terrible experience, and I won't be returning. We spent $80 on meals that should have cost about $10. Even though we only took a small bite of the subs, we weren't offered any refund. My family and I left feeling hungry and let down.

If you're searching for the best Italian cuisine in the area, look no further. The food is exceptional, and the portion sizes are generous. You can really taste the dedication the owner has to ensuring quality and flavor. While the service could be improved, as it seems they're a bit short-staffed, the interior atmosphere is pleasant. However, the exterior, including the parking lot and the storefront, could use a makeover, as it appears somewhat worn and is not very inviting. Recently, there have been reports of fruit flies in the restaurant, as mentioned in other reviews, but I'm confident these issues will be resolved. Despite these drawbacks, the quality of the food is unbeatable, and I still wholeheartedly give it a 5-star rating.

Looked good online because of reviews, but once we arrived on a Saturday evening we should have realized something was off by the very few cars in the parking lot. We thought maybe we beat the dinner rush. Even though it was about 5:30. We got our table and ordered drinks. Within minutes we were surrounded by fruit flies. Literally everywhere. It was so disgusting we just left. I can only imagine how many bugs end up in the food. How is this place even open? I've never seen that many fruit flies anywhere let alone a restaurant. Disgusting. Would not recommend.

I ordered seafood pasta and had a broken shell in it and they would not let me order something else with out paying for both. There are fruitfulness all over flying at our table. Owner refused and made us pay for the food I didn't get. Don't go!I have family in are and will let them know not to come in.After asking for my food to go, I was credited for the food since they said they thru it away.