Bâton Rouge Steakhouse & Bar - de la Montagne

I never thought I would ever write such a bad review This place is a joke!First walked in place it was empty on a Friday night? Took a while but someone came to... read more I never thought I would ever write such a bad review This place is a joke!First walked in place it was empty on a Friday night? Took a while but someone came to our table to see what we wanted to roder.We ordered or meals and drinks. waiter was friendly, I think he had to go to the SAQ to get our wine, it took a long timeWine was hot?then I felt good it is Friday night and asked for a shrimp cocktail to startafter a while, they came with everything at the same time main coarse starters and later the bread, LOLthought it was odd getting bread after all had arrived the waitress said the bread was frozen and they needed to warm it up that's why it was served last.My daughters Lobster bisque was moldy and room temperature guess someone did not put it in the microwave long enoughI cut my steak to discover it was raw!!!my shrimp cocktail was a shrimp brochette after all?No one was coming to see if everything was ok so I had to ask a person that was cleaning tables to get the waiter she acted like she was an alien who did not understand English or FrenchShe went to see all the devas that are at the reception area who were twirling there hair but they looked very busy talking together remember this place is empty with 100 dysfunctional staff.finally, a waiter came buy and I showed him the raw steak which must have been put on the grill for 15 seconds that's including flipping it both sides.Now he said he would have the chef put it back on the grill.I asked him if he thought in his opinion reheating a $35.00 steak on a grill would make a good steak, he did not know but asked them if they could give me a knew one.well five minutes later I decided to order a second glass of warm wine its Friday night and I wanted to relax.5 minutes, 10 minutes, 15 minutes, 20 minute no steak no hot wine.by this time 45 minutes later, my daughter and wife have finished there meals and I am getting fed up.I waited another 10 minutes walked around the restaurant found a waiter and told him to get my bill and the manager.The manger came to see me looked even a bit scared to seeing customers. I told him he should be ashamed of his staff.now do take note, there is a big sign in front of the restaurant saying they are under new management, god how could the past one be worst???manager apologised and told me the steak would not be billed to me.I got the bill and the steak was on it I had to hunt down a waiter again which is as difficult as finding dear in hunting season.but the devas/reception where still all together flipping there hair and chatting.Found a waiter changed the bill and got out of there.this was a 1:15 minute night maireI go to baton Rouge in Boisbrand, west island and Toronto regularly .fantastic service.This restaurant is a disaster shame on you!

Ribs are worth trying and these are the speciality of the house. Also not too expensive. Filet mignon is huge and more plane. Good cheesecake with white chocola... read more Ribs are worth trying and these are the speciality of the house. Also not too expensive. Filet mignon is huge and more plane. Good cheesecake with white chocolate mousse. Take the smaller portions on the menu,and even such will be too much!

Lots of wait staff, no staff team work: NOT MUCH SERVICE. Food was in a word- awful. BLT was dry and stale. CHICKEN caesar salad was a big fat zero. the meal wa... read more Lots of wait staff, no staff team work: NOT MUCH SERVICE. Food was in a word- awful. BLT was dry and stale. CHICKEN caesar salad was a big fat zero. the meal was a total waste of time and money...WHEN YOU LEAVE A RESTAURANT HUNGRY, YOU KNOW YOU'VE BEEN TAKEN TO THE CLEANERS !!!

Here's a case where I wish they had half stars cause I would give it 3.5 stars!! Our waiter was great So attentive Gave us a run down of the menu. read more Here's a case where I wish they had half stars cause I would give it 3.5 stars!! Our waiter was great So attentive Gave us a run down of the menu.

Terrible experience pre-Event in montreal. left before food orders were completed. three server do not know what the other still claims to work as a team. 20 mi... read more Terrible experience pre-Event in montreal. left before food orders were completed. three server do not know what the other still claims to work as a team. 20 minutes are waiting for a soft drink and a wee to arrive, not. Rude servers that each hand over to another without doing anything. was not even busy at 4:45. left and no one even wanted to ask why. baton rude.