Baton Rouge Steakhouse De La Montagne

Terrible experience pre-event in Montreal. Left before food orders were complete. Three servers each not knowing what the other was doing yet claiming to work as a team. minutes waiting for a soft drink and a wine to arrive- it did not. Rude servers each handing off to another without doing anything. Was not even busy at Left and no one even cared to ask why. BATON RUDE

It was a subpar meal. I have loved all my previous experiences at their West Island location. It was my first time at their downtown one. It was a Saturday evening after an event at the bell center. We arrived at The restaurant was nearly empty, tables of about guests, and a few couples. Most of the staff was sitting and chatting in a booth at the end of the restaurant near the kitchen. They seemed annoyed when we arrived. It was my hope to extend my evening with my mom following the bell center show for her birthday. She ordered a French onion soup and fries, and I ordered a prime rib (which is always my go to cut at their other location). My mom had commented that the fact that mozzarella cheese was being used would make the cheese clump up rather than the expected result, but the waiter reassured her that it was well appreciated by other patrons The meal arrived fairly quick. The presentation was poor. My steak was very fatty and was a deep shade of brown. My moms soup was overly salty and the cheese had indeed clumped up into a gelatinous blob. The fries seemed to have been left out and reheated for us. My steak at least tasted decent. min after receiving our meals the waiter comes to check on us, my mom gave him an honest review of her order, gave a heartfelt sorry, but nothing came of it. I was surprised it took so long for him to come back, especially since so few patrons were there I guess i have been spoiled at their DDO location for years,I have come to expect more based on this from the chain. I have come to realize that their standards for quality, presentation and service are location specific rather than part of the chain philosophy. With so many wonderful other restaurants to try out in downtown Montreal, I will skip it next time around or go to their superior version in DDO

I dined with colleagues. The Santa Fe chicken I ordered was nicely presented and was tasty. However, this restaurant needs a renovation. There are multiple bench seats where the leather is torn

Everything was perfect, will be going back for sure

Baton Rouge call me at for my reservation to say that they do not accept reservations from Open Table any more . Please let me know if this is true This left me in a panic to make another reservation at extreme short notice