KFC - Montevallo

This is by far the worst KFC location I have ever visited. not only will they routinely leave several articles from their order, but they will give them the wro... read more This is by far the worst KFC location I have ever visited. not only will they routinely leave several articles from their order, but they will give them the wrong food and overload them for it. when they return after checking their acknowledgement, they call them a lousy and say they have exactly what they have ordered.

The best word to describe is incompetent, I can't tell how many times I have gotten food I didn't even order than what I was supposed to get. Save yourself time... read more The best word to describe is incompetent, I can't tell how many times I have gotten food I didn't even order than what I was supposed to get. Save yourself time and money and don't eat there

From the time. I have in the rule not the hour that it takes to get from the end of the short line to the counter. read more From the time. I have in the rule not the hour that it takes to get from the end of the short line to the counter.

Bad service they take almost like 45 minutes get my read more Bad service they take almost like 45 minutes get my

I ordered several items totaling over $30 and ended up waiting in line for about 15 minutes. Eventually, I was asked to move my car forward, with the assurance... read more I ordered several items totaling over $30 and ended up waiting in line for about 15 minutes. Eventually, I was asked to move my car forward, with the assurance that my food would be brought out when it was ready. The employee apologized multiple times, insisting that he hadn’t forgotten about me, yet I watched as many other cars came through and left with their orders while I was left waiting. After 45 minutes, I had been waiting for an hour for food that I had ordered online, which should have been ready when I arrived. I ordered two smashed potato bowls, but neither of them came with fries. I also ordered two large mashed potatoes, but one only included two scoops, which is certainly not a large serving. Additionally, I ordered a bucket of chicken that was supposed to come with biscuits, but there were none. None of the sauces I ordered were included either. They really shouldn’t be open with just one employee working. It's been about three years since my last visit due to similar issues, and now I can confidently say I won't be returning.