Saveur Creole - Montclair

Over priced food, not authentic nor fresh, very average service, I will not go back. read more Over priced food, not authentic nor fresh, very average service, I will not go back.

I’m wondering how I missed the negative reviews which I now 100% believe but I remembered I skipped reading the reviews when making my reservation since this is... read more I’m wondering how I missed the negative reviews which I now 100% believe but I remembered I skipped reading the reviews when making my reservation since this is the 2nd time I’ve been to this restaurant. Although the food is good the customer service from the owner today left a bad taste in my mouth. I made this reservation 3 weeks ago for Father’s Day and had no idea it was ONLY pre fixe menu. Usually restaurants inform guests so they know what to expect so you can accommodate for children, vegetarians, people with allergies, or special needs. My brother wanted to bring home food for his sick wife and the waitress said no so I asked to speak with the owner. The owner called us “high maintenance“ and told me I need to “read the room” because it’s busy. He basically said the more time he talks to us, the more time is wasted. He was so rude, so I let him know it’s most likely because the entire restaurant is full and there’s only 1 waitress and a busboy, on a Holiday at that. He decided to berate me, as if I’m a child. Sir, I’ve visited restaurants around the entire world and this was the worst hospitality ever. After some pushback he agreed to let us take a pre fixe meal home but we’d have to wait. When the bill came I tried to explain to the waitress the to go order was not on the bill and she left (I assumed to ask the owner about it) and came back and said it wasn’t being made at all. Then the owner comes with the food, hands it to my brother and when I tried to tell him it wasn’t on the bill he said “Why are you in business you don’t belong again?” Actually, it’s my business because I’m the one paying the $600+ bill with already included 20% gratuity which I only did not ask him to lower because the busboy was phenomenal. I think the owner spoke to me like that because I’m a woman. The waitress realized what I was trying to tell her before about the bill and brought me a separate check which wasted more time that I was trying to save her. Unbelievably rude customer service by the owner. The waitress and busboy were clearly overwhelmed but the waitress made sure to sing Happy Birthday to my brother which I appreciated. Another piece of advice from someone who frequents restaurants, put the description of the dish under the dish name for pre fixe, especially if it’s not cooked in a traditional way for people who have never been to the restaurant and have never read the menu. Imagine my dad’s disappointment when he orders Lambi and it’s made as a ceviche. It would save time of people asking questions. I also wish they played Konpa music. I could see people around our table enjoyed the Happy Birthday song. I’m embarrassed I chose this place to bring my family, which is a shame because I love to support my fellow Haitians. Parking: Free on Sunday. Wheelchair accessibility: My brother was able to navigate the restaurant with his wheelchair.

The vibe ? is an experience for sure! However, don't expect big portions at this restaurant. It's definitely gourmet portions, and not what typically carribean... read more The vibe ? is an experience for sure! However, don't expect big portions at this restaurant. It's definitely gourmet portions, and not what typically carribeans will think will keep you full. The price point is up there. If you want to make a first date or an anniversary impression. This would be perfect .

I use to live in the area; now everytime I am back, I always hit this restaurant for a taste of home. Delicious Haitian food, great customer service. I love the... read more I use to live in the area; now everytime I am back, I always hit this restaurant for a taste of home. Delicious Haitian food, great customer service. I love the new addition and art work on the walls! The restaurant is over 12 years strong ?? Ron thankyou!

The food was tasty, atmosphere was very welcoming and warm and the service was personalized. The owner and his team made our birthday dinner very special! read more The food was tasty, atmosphere was very welcoming and warm and the service was personalized. The owner and his team made our birthday dinner very special!