Wendy's - Mobile

Delivery Services, Bacon Queso Burger, Fresh Mozzarella Chicken Sandwich
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Wendy's

Wendy's
3.4 / 5 (2607 reviews)

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A complete overview of all 9 menus and beverages can be found here on the menu of Wendy's from Mobile.

Wendy's in Mobile, AL is a popular American restaurant with an average rating of 3.7 stars. Visit us between 6:30 AM and 1:00 AM, whether you're dining in for two or with a group. Call (251) 473-7501 to reserve your table. Can't make it in person? Order through Uber Eats or DoorDash. If you're interested in more options, check out The Juicy Crab and China Wok. Don't forget to leave a review after you enjoy your meal!.

Last update: 17.01.2026 from: Joy

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★ 3.4 / 5 from 2607 reviews

At a local Wendy’s, diners have mixed experiences. While some praise the delicious new fries and moments of quick, efficient service, others are frustrated by recurring issues, notably the serving of expired salad condiments on multiple visits and long wait times, particularly in the drive-thru. Customer service reports vary, ranging from polite but indifferent interactions to standout efficiency from individual cashiers. Despite the nostalgic comfort of a classic fast-food menu, many patrons are reevaluating their loyalty as they encounter problems that detract from the overall dining experience—prompting some to seek alternative options in nearby eateries.

On a weeknight, I usually grab a Wendy's salad for dinner. However, for the third consecutive week, I was served expired salad dressing. The expiration date on the parmesan crisps was April 2022 the first week, again April 2022 the second week, and last night it was July 2022. I politely returned the items to the Wendy's employee and explained the issue. Each time, they responded with a shrug and didn’t offer any apology. This level of service is unacceptable, not to mention the extremely long wait times I’ve experienced each week. While I’m still considering going back, I’m also on the lookout for an alternative. Next time, I’ll take photos of the expiration dates and share them here.

Got in a little late, around 11pm after driving all day. We were STARVED. Wendy's was one of the only available options at this time so we figured it'd be a good quick option, they're listed to close at 1am so we thought it wouldn't be too big of a deal. We get to the drive through and we're told due to an issue they can only take mobile orders. Weird, but okay that's fine. We park and do a mobile order. We drive back around to the drive through and now we're told they can't do mobile orders either, they can't do anything. I canceled my order and better not be charged for anything. We were livid.

When was in the drive through including another and my car. After waiting in the line for after 35 minutes or more. The cashier stated after coming to the window stating they was back up. But how it was only 2 car's in the whole drive thru. Very bad experience.

joy-morris-3
20.08.2024

I won’t be ordering from this location again. Every time I visit, there’s a problem that results in a drive-thru wait of over 30 minutes. With the dining room closed, there’s no other option. They don’t even respond on the speaker until all the cars have driven away.

shirla-gatson-flower
20.08.2024

I was in the drive-thru with another car ahead of me. After waiting in line for over 35 minutes, the cashier at the window said they were backed up. However, there were only two cars in the entire drive-thru. It was a very disappointing experience.

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