Subway - Mobile

Sandwiches, Soup, Meat

Subway

Subway
2.9 / 5 (2195 reviews)

Description

The dining experience at this Mobile subway location has drawn a range of feedback, primarily highlighting slow service and inconsistent quality. Many customers reported significant delays, even during quiet periods, coupled with incorrect charges or missing ingredients in their orders. Some lamented the rude demeanor of staff and a lack of attention to detail, leading to unsatisfactory meals. Conversely, a few patrons appreciated the friendly customer service and cleanliness of the restaurant, noting that a warm interaction could enhance the experience. Overall, it appears that while the potential for good service exists, it often falls short, leaving many dissatisfied.

Last update: 17.01.2026 from: Curt

Feedback

★ 2.9 / 5 from 2195 reviews
curt-118
20.08.2023

Even though the restaurant's appearance may only be a 3, I gave my review a 5 because of the excellent customer service. I ordered a meatball sub and the woman who assisted me was incredibly friendly and made sure I was happy as a customer. I will definitely return to this place, despite it not being the most upscale establishment I've been to. This experience proves the power of friendly customer service.

sortiz-lawyer0
08.02.2023

The brot the sub was hard. it was stabbed before it was roasted and when it was cooled, cured to eat very hard.

alexia-bogaert-1
08.02.2023

Although this look of the load is a 3, I rated my rating at 5 because of the customer service. I ordered a meatball sub. the girl that helped me was very kind and did not hesitate to insure my luck as a customer. I will visit this place again, even if it is not the most beautiful or I have ever been. it is about showing them what kind customer service will do.

rachelle74-1
08.02.2023

Awful customer service. Slower than the day is long. Waited over 15 minutes in the drive thru and no one ever came back to check on me. Ridiculous!

dennis41-1
08.02.2023

The owners were very rude! They wouldn't honor a coupon that said, buy any sub and get a free 6 . He said, we had to buy two 6 . They told us not to come back. They don't have to worry. We WONT BE RETURNING.

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