Krystal - Mobile
Krystal
Description
**Late-Night Dining Experience at Krystal's: A Mixed Bag**
Krystal's late-night service provides a lifeline for night workers seeking a tasty meal, with many finding the food hot and fresh. However, inconsistent service in the drive-thru has drawn criticism, with reports of unhelpful staff, missed orders, and confusing closure times, leading some customers to swear off future visits. While the quality of the food remains commendable, the overall experience is marred by a lack of customer care and communication issues. For those needing a late-night bite amidst their grind, Krystal’s offers potential but may leave patrons wanting more in terms of service.
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Feedback
Ordered the spicy hot wings that I love at 10pm. Got to work no dressing. No problem I bought my own. Wings were fresh but not spicy at all! What happened? Y'all changed suppliers? They were horrible and very! Very! Salty ????????
Thank you for staying open late! Unlike many fast food restaurants that focus only on their own interests, you make an effort to serve those of us who work night shifts. We really appreciate your service, especially for essential workers like janitors, road crews, window washers, and city workers who keep our streets clean.
My Krystals were cold and the bread was tough. I stopped by while passing through the city, and I regret spending my money here. At first, I was happy to see there was no one in the drive-thru, but I soon realized why that was the case.
The dining room is undergoing renovations, so only drive-thru service is currently offered. When I visited at 10:30 PM, the order board was unresponsive, even though there was a sign saying they were open. When I got to the window, an employee asked if I was with DoorDash and told me they were only serving DoorDash orders. After some discussion, they finally agreed to take my order, but only if I paid in cash.
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QR-Code for the menu
