Hamburger House - Mize

"I read the negative review, but I don't agree with it. I've never had a bad experience there." read more "I read the negative review, but I don't agree with it. I've never had a bad experience there."

I can't understand how this place has such positive reviews unless they were all paid for. I’m giving it two stars because the burgers were pretty good; otherwi... read more I can't understand how this place has such positive reviews unless they were all paid for. I’m giving it two stars because the burgers were pretty good; otherwise, it would have only received one. The drinks tasted like pure carbonated water, and the fries were overcooked and hard. They seemed like they had been sitting under a heat lamp for an hour. And the chili—oh my goodness, the chili—tasted like it came straight from a can. I could smell the canned aroma before it even reached our table. The already hard and overcooked fries just made it worse. We also had to wait over 30 minutes for our food, which definitely wasn't worth the price we paid for two burgers (one with chili and cheese, and one with just cheese), two chicken tenders with fries, and a hamburger steak with fries. Oh, and I forgot to mention, the cheese on the chili cheeseburger was just greasy shredded cheese.

The staff was unfriendly, and I won't be returning. The owners have never acknowledged customers with a simple hello or thank you, and that's not good for busin... read more The staff was unfriendly, and I won't be returning. The owners have never acknowledged customers with a simple hello or thank you, and that's not good for business.

I just can't wrap my head around how this place has received such positive reviews unless this is simply the best they’ve experienced. I’m giving it 2 stars bec... read more I just can't wrap my head around how this place has received such positive reviews unless this is simply the best they’ve experienced. I’m giving it 2 stars because the burgers were decent. Otherwise, it would have received just 1 star. The Diet Coke tasted mostly like carbonated water, and the fries were overcooked and hard—seemingly baked or left under a heat lamp for far too long. And then there was the chili. Oh my goodness, the chili. It was the worst part of the meal, clearly straight from a can. I could smell it before it even hit the table, and it only made the already disappointing fries worse. On top of that, we waited over 30 minutes for our food, which was not worth the price we paid for two burgers (one with chili cheese fries and one with cheese fries), two chicken tenders with fries, and a hamburger steak with fries. Oh, and I almost forgot to mention that the cheese on the cheese and chili cheese fries was just greasy shredded cheddar—not at all what you'd expect for cheese fries.

After reading the negative review, I realized they probably wouldn't be accurate. I've never been disappointed there. read more After reading the negative review, I realized they probably wouldn't be accurate. I've never been disappointed there.