Reviews

Overall Total Score
3.8 out of 5
Very good | 109 reviews

What Paula Johnson doesn't like about Cold Stone Creamery:
I stopped in yesterday to get some peanut butter chocolate ice cream. I'm pretty sure it was a total inconvenience for me as a paying customer to be in the store. The privileged young blonde girl was horribly rude and could REALLY use some training on customer service. The store was not clean. The ice cream tasted good but I now feel sick and have a headache. I won't be going back or referring anyone to this place! I... View all feedback. What Ben Rude likes about Cold Stone Creamery:
The restaurant had two staff members working—one handling a line of customers and the other managing online orders. They were certainly putting in a lot of effort! However, it was disappointing that they ran out of large shake cups. It was frustrating for those waiting in the store to have to deal with a slowdown while half the staff focused on online orders. View all feedback.

Reviews from various websites

Sirved
3.8 ★ from 109 reviews
faceless
08.08.2023 - 08:20

Managers are rude and condescending to staff. Staff seems like they would rather be anywhere else. Feels like completely new staff every 6 months. Icecream is s...

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Jenna
08.08.2023 - 08:20

Went there yesterday and the ice cream was a dream! So good! The one in my town closed years ago so I love getting it when I'm close to one. Staff was friendly...

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Chloe
08.08.2023 - 08:20

Rating this low because there is always only one worker on Fridays and weekends and they get totally bombarded by customers and mobile orders. It?s really unfor...

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Cameron
08.08.2023 - 08:20

Girlfriend has a chocolate allergy. Called in to ask about what was in the ice cream cupcakes, and the 'manager ' failed to mention that two of the six CUPCAKES...

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Paula
08.08.2023 - 08:20

I stopped in yesterday to get some peanut butter chocolate ice cream. I'm pretty sure it was a total inconvenience for me as a paying customer to be in the stor...

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