Reviews
What Ams J doesn't like about Basil Box:
The food is always so amazing here! They are generous with the toppings. Always a go to if I am ever doubt at square one! The bao buns are one of my favourites because the lemon grass chicken is so flavourful! Highly recommend. I lowered the service rating because on September 16th (around 7pm) we had a really bad experience with the lady that worked there. She was rude and unnecessarily difficult (we haven’t experie... View all feedback. What nashid f likes about Basil Box:
Easy choice in the mall for so many reasons. The service is so quick and easy. The food is always steaming hot when you get it. There is a strong variety in ingredients, toppings, and customization. There are plenty of healthy options and none of them taste like healthy food trying to masquerade as fast food. A regular box is super filling (i’m 6’3 and 210lbs and I can barely finish one of these) and it comes to abou... View all feedback.
Reviews from various websites
I ate here on 28 Nov 2022. I have celiac disease and asked about cross contact and was told that they don’t prepare anything containing gluten but that they can...
read moreIf you are celiac or sensitive to gluten, do not eat here! Horrible experience. Not gluten free, not celiac safe! I had bad bathroom issues shortly after eating...
read moreCan't even tell you how lovely it was to be able to eat a safe gf meal in a shopping mall food court! Great selection of food with the ability to mix and match...
read moreGreat experience, great choice. It seemed clean with minimal risk of cross-contamination. Food tastes great.
I ate here on 28 November 2022. I have celiac and asked for cross contact and was told that they don’t cook with gluten, but that they can’t guarantee that ther...
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read moreAbsolutely amazing experience with Jacky! I love basil box and the service from Jacky was amazing! Even though the mall was quiet at 9:30 pm Jacky gave me such...
read moreWorst Tom yum shrimp noodle soup of my life. Just took a bite and immediately threw it all. Very weird smell. It taste sweets. They put pumpkin seed and fried o...
read moreThe food is always so amazing here! They are generous with the toppings. Always a go to if I am ever doubt at square one! The bao buns are one of my favourites...
read moreEasy choice in the mall for so many reasons. The service is so quick and easy. The food is always steaming hot when you get it. There is a strong variety in ing...
read moreAmazing customer service!! The manager was so friendly and kind and fulfilled my order to perfection. The Chicken Pad Thai was delicious and was a healthier opt...
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read moreThis is one of my favorite restaurants! The food is both healthy and delicious. You can choose between noodles or rice, select some veggies and meat, and pick f...
read moreThe gluten-free options are quite good, but if you have a nut allergy, it's best to steer clear of this restaurant.
The food was safe, delicious, and served quickly. I also appreciated their eco-friendly takeout containers.
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