Reviews

Overall Total Score
4.2 out of 5
Impressive | 142 reviews

What Ams J doesn't like about Basil Box:
The food is always so amazing here! They are generous with the toppings. Always a go to if I am ever doubt at square one! The bao buns are one of my favourites because the lemon grass chicken is so flavourful! Highly recommend. I lowered the service rating because on September 16th (around 7pm) we had a really bad experience with the lady that worked there. She was rude and unnecessarily difficult (we haven’t experie... View all feedback. What nashid f likes about Basil Box:
Easy choice in the mall for so many reasons. The service is so quick and easy. The food is always steaming hot when you get it. There is a strong variety in ingredients, toppings, and customization. There are plenty of healthy options and none of them taste like healthy food trying to masquerade as fast food. A regular box is super filling (i’m 6’3 and 210lbs and I can barely finish one of these) and it comes to abou... View all feedback.

Reviews from various websites

Findmeglutenfree
4.0 ★ from 23 reviews
মাসনুন
10.08.2023 - 10:07

I ate here on 28 Nov 2022. I have celiac disease and asked about cross contact and was told that they don’t prepare anything containing gluten but that they can...

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Fletcher
10.08.2023 - 10:07

If you are celiac or sensitive to gluten, do not eat here! Horrible experience. Not gluten free, not celiac safe! I had bad bathroom issues shortly after eating...

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Isaias
10.08.2023 - 10:07

Can't even tell you how lovely it was to be able to eat a safe gf meal in a shopping mall food court! Great selection of food with the ability to mix and match...

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Annalise
17.02.2023 - 20:02

Great experience, great choice. It seemed clean with minimal risk of cross-contamination. Food tastes great.

Bernard
17.02.2023 - 20:02

I ate here on 28 November 2022. I have celiac and asked for cross contact and was told that they don’t cook with gluten, but that they can’t guarantee that ther...

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Restaurantji
4.2 ★ from 119 reviews
Kensho
22.10.2023 - 02:41

Absolutely amazing experience with Jacky! I love basil box and the service from Jacky was amazing! Even though the mall was quiet at 9:30 pm Jacky gave me such...

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Leila
22.10.2023 - 02:41

Worst Tom yum shrimp noodle soup of my life. Just took a bite and immediately threw it all. Very weird smell. It taste sweets. They put pumpkin seed and fried o...

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Ams
21.10.2023 - 17:11

The food is always so amazing here! They are generous with the toppings. Always a go to if I am ever doubt at square one! The bao buns are one of my favourites...

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nashid
21.10.2023 - 17:11

Easy choice in the mall for so many reasons. The service is so quick and easy. The food is always steaming hot when you get it. There is a strong variety in ing...

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R
21.10.2023 - 17:11

Amazing customer service!! The manager was so friendly and kind and fulfilled my order to perfection. The Chicken Pad Thai was delicious and was a healthier opt...

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Googleusercontent
4.3 ★ from 3 reviews
LenHodder
10.08.2023 - 10:07

This is one of my favorite restaurants! The food is both healthy and delicious. You can choose between noodles or rice, select some veggies and meat, and pick f...

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Cary
10.08.2023 - 10:07

The gluten-free options are quite good, but if you have a nut allergy, it's best to steer clear of this restaurant.

Alejandrin
10.08.2023 - 10:07

The food was safe, delicious, and served quickly. I also appreciated their eco-friendly takeout containers.

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