Buffalo Wild Wings - Minneapolis

I ordered Boneless Wings on Thursday evening with a friend for the execution. We came back to our apartment and only then realized that we had no dives or veggies that we included in our order. In addition, the wings had very little sauce on them. The wings were fine. But overall a bad customer experience for the acquisition.

Mobile ordering was dystopian. The employees didn't want to exchange any words with us. The bar speed to pour beers was average, but the employees moved at a glacial pace to get the beers from the bar to the table. This used to be a fantastic place to go for a late night meal/beer. I'm bummed the quality of service dropped this much in the last 2 months.

Seated at the bar, I placed an order for boneless wings and fries about 445 yesterday afternoon. Others around me that ordered after I did started getting their food while I still waited for mine. Once I was able to get the attention of my server/bartender, I asked him if he could check on my food. He came back 5 or so minutes later from wherever he went and started pouring drinks. Once I was able to get his attention again, he told me that they had given my food to someone else. This was at 530 and I was going to the basketball game at 6. No apology, no my bad, no effort to make it right whatsoever. Honestly, I wouldn 't have cared about the situation if he had made even the smallest attempt to show that he cared. Even if you don 't, at least act like you care a little bit.

So bad! Half my order came out plain with no sauce instead of asian zing and other half had two 1/2 wing mutants with bones sticking out. Gross!!

This location was thee worst experience i have ever had at any buffalo wild wings. First we sat at our table for 10 minutes with no recognition. Then move to the bar hoping to get service. Bartender got us drinks right away. Then she got slammed . So the so called manager took our food order after we asked for assistance. We did not order much, my boyfriend got 6 wings that came out quickly. Then 20 minutes go by and I still hadn't received my chicken sandwich. So I told the manager, he apologized, then finally 10 minutes later brought me a cold partial chicken sandwich, then offered me 15% off when I didn't even get a whole sandwich. Then I had to tell the Bartender in order for the less than half sandwich to be comped. As a former server I am understanding when stores are short staffed, but I do not understand bad service, cold food , and bad management. I will never go to this location ever again. TO MAKE MATTERS WORSE THEY SAY TAKE A QUESTIONEER , THEN OFFER YOU 1000 POINTS AND DONT EVEN HONOR THEIR WORDS, BWW IS A COMPLETE DISGRACE