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Contribute Feedback What Cindy W likes about Cousins Subs:
Ledell was my cashier and he is FABULOUS. His friendly smile and kind vibe made me feel so welcome and appreciated! Over 30 years with Cousin's and you can tell, he's just wonderful. Thanks Ledell for brightening up a cloudy day! View all feedback.
What Sophia Kraaz doesn't like about Cousins Subs:
Always very satisfied but this time the Quality of sandwiches were poor lack freshness crispness like expected from Cousins! Sloppy preparation. I'm was sadly disappointed but will try again another time . Thank you View all feedback.
Ledell is such a friendly guy! Makes my cousins “cheat days” all that more enjoyable. Always nice and clean inside as well.
The Italian Sub was delicious! Reminded me of Blimpies
Oh my goodness. Absolutely ridiculous. Food was beyond soggy like a pair laundered socks. Vegetables were wilted and clearly not fresh. If you get extra meat, be prepared to have paper thin bread as it does nothing to hold in the ingredients to even experience the sun. Everything’s falls out. Prior to even eating the sun though, they prepare these 12+ inch subs and don’t have bags to accommodate them. They opted for me to carry my food over my shoulder like a log instead of giving me a carry out bag to fit the sandwiches or simply cutting everything into 6-7 inches or logical halves. Completely unprofessional and poor customer service not to do that or tell someone. Additionally, one of the sandwiches were wrong and I paid for things I didn’t receive. By the time the sandwiches were ready to eat it was soaked through every layer of the wrapping paper and absolutely disgusting to eat soggy bread and wilted vegetables. Likely will not be back.
I ask for multigrain bread and instead I got Italian bread and they never contact me about the change
Customer service was unbeatable! Wonderful and very polite!