Reviews - T4

#13 - Fast Food - Millbrae, Breakfast, Lunch

Reviews summary

This bright, main-road boba spot offers a wide menu of customizable teas, soft tapioca pearls and tasty snacks like popcorn chicken and fries, plus comfortable seating and a children's playground—making it popular for casual meetups. However, maintenance and cleanliness have slipped, with worn cushions and occasional hygiene concerns; service is inconsistent and staff accountability varies. Expect weekend crowds and spotty Wi‑Fi/cell signal. Despite flaws, flavorful drinks and variety keep many customers returning.

Overall Total Score
4.1 out of 5
Impressive | 1473 reviews

Reviews from various users

Gastroranking-it

Last update : 25.08.2024

3.8 ★ from 41 reviews
alina
25.08.2024

I have to admit, the food here isn't all that great, especially for how much it costs. The popcorn chicken was $9 and not very filling. Their matcha drinks aren't very good, and the honey green tea has a hint of bitterness to it, which I don't mind exactly, but others might. The quality of their toppings differs on the time of day and the workers. Sometimes, their pearls are chewy and slightly firm, while other times, they are undercooked and leave a starchy taste in your mouth. Their egg puffs also take a long time to cook, and I was late to a meeting because of it. I do like their fries, though. I recommend getting extra seasoning. The service is good. That's pretty much it. Not outstanding, exactly, but good enough in my opinion. I do wish, though, that they wouldn't throw away a drink that they messed up and would instead give the customer both drinks like the TeaHut nearby. The atmosphere is quite nice. I like what they did to one of the walls where the wallpaper is composed of a variety of toppings they serve there. It's pretty cozy and I like to go there if I have something to work on, unless there are a bunch of high schoolers sitting somewhere who are going to make a bunch of noise. Overall, this place isn't bad, but it isn't the greatest. It's nice enough for me to come here every once in a while if I'm in a rush, but otherwise, I would find some other place to go to.

zaynab
25.08.2024

Very delish i rlly like going there. they have coolio games on the shelves and it gets rlly busy during after school hours but their drinks r good. It’s def worth for the price. It’s rlly affordable compared to other similar places in the area. I like the customizable stuff abt it how u can change sweetness and stuff like that and the service is great. def recommend if ur checking out the area ٩ ๑ᴗ๑ ۶

kit
25.08.2024

I took the drink to the cashier, who looked at it and asked what was wrong. I pointed out the foreign object, and he acknowledged it but said, "Yeah, I see it, but I don’t know how it got in there." I replied that I didn’t either. This lack of accountability and poor customer service was very disappointing. I was sitting right in front of their counter the whole time, and they could easily check the security footage if they thought I had tampered with my drink. I didn't make a fuss and simply suggested they inspect their products to make sure nothing foreign gets into them. Yet he continued to imply that it might have been my doing, which was absurd. Considering their setup with open containers, it's very possible for flies to contaminate their drinks, especially with all the syrup and ice around. While these incidents can happen, their initial response to deny responsibility was completely irresponsible. I remained calm the entire time, and again, they could check their cameras! After this experience, I doubt I will return. Also, the Wi-Fi connection was poor, and the cell signal was practically non-existent. There are plenty of other places where I can spend my money. So, drinkers beware! Always check your drinks before consuming them. Turn them upside down and give them a shake to ensure there’s no unexpected “protein” in your beverage, or else you might just hear a "I don’t know how it got there" from their staff.

bubbz
25.08.2024

Very nice place. Good snacks and tea. Kind people.

aarav-siddarth
25.08.2024

This is a wonderful place, and I visit regularly! The boba and snacks are consistently excellent, and the staff is always friendly and helpful. They also offer a great selection of board games to enjoy. My only complaint is the pricing, which I feel is a bit higher than necessary.

Restaurantji

Last update : 26.10.2023

3.5 ★ from 154 reviews
ricky-of-sf
26.10.2023

The service was quick and friendly. It's a great spot for boba tea and snacks.

tommy-petersen
26.10.2023

As soon as I entered, I felt a wave of sadness wash over me. I stood at the counter for a minute while the staff overlooked my presence, until I noticed the tablets on the wall that said "order here." My mistake. The drink was decent, but there were no board games available, making it hard to justify coming here with friends. Just a sign of the times, I suppose.

karly
26.10.2023

I love this boba shop! I always get fries, popcorn chicken, and mango or royal mango delight with cream. Their drinks are sweet, and the food is tasty to the last bite. I like how there are many options, and you can choose the level of sweetness you want on your drink. You have you try this place. It is a must.

daisy
26.10.2023

I love this boba shop! I always get fries, popcorn chicken, and mango or royal mango delight with cream. Their drinks are sweet, and the food is tasty to the last bite. I like how there are many options, and you can choose the level of sweetness you want on your drink. You have you try this place. It is a must.

liz-donut-1
26.10.2023

In December 2022, I often stop by when I'm nearby, and my favorite order is the Pearl Milk Tea at 50% sweetness (though I sometimes go for 30%). It's always fun to try something new from the menu, whether it's a snack or a drink. I recently tried the Mango Fanatics, and I've been choosing that over the Milk Tea lately!

Menu

Last update : 25.04.2023

4.8 ★ from 7 reviews
hauck-terrence-1
25.04.2023

They have a wide variety of boba drinks! Enjoyed my Thai milk tea satisfied my craving :

jerrold39
25.04.2023

Everything is spot on! The flavors, the freshness, and their chili sauce are all fantastic! If you're in the area, I highly recommend it—10 out of 10!

keagan26-1
25.04.2023

It’s been awhile but used to come regularly fore corona, Now will be going back again. Good place to hang and have conversation with friends while eating popcorn chicken and drinking tasty boba milk tea drinks. Lot of young people at this downtown Millbrae location. M

dbrekke-3
25.04.2023

Large milkshakes, massive popcorn chicken with clean tables and helpful staff. Very recommended for your snacks fix

khalil-feest
25.04.2023

This is a lovely spot for tea and snacks. They offer a wide variety of iced teas and Boba options. The aromas are delightful, and the tapioca pearls have a nice, soft texture. The location is convenient, situated on the main road with plenty of parking available. The atmosphere is beautiful and bright, featuring comfortable seating and a children's playground. It's an excellent place to gather and relax!

Google
4.1 ★ from 353 reviews
Tripadvisor
3.9 ★ from 6 reviews
Int Restaurants
4.3 ★ from 576 reviews
Gastroranking-us
4.0 ★ from 333 reviews

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